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Resolved! Convert epoch time to date/time in users time zone

The incoming payload to a transform script, has an attribute that is epoch time. I want to convert this to human readable date/time in users time zone and assign it to a field in the change record.How do I do it?   I tried the below,   var session = ...

Alamelu1 by Tera Contributor
  • 5492 Views
  • 4 replies
  • 3 helpfuls

Resolved! How to display watermark on all emails

Hello all,Can someone explain to me why some of my email notifications do not display the watermark in the body although I have unchecked the Omit watermark checkbox and set the property 'glide.email.watermark.visible' to true? In addition, is there ...

Resolved! Filling a value in reference field and saving the form is clearing the value

Hi Team, I have created 3 reference fields in Product offering table but on populating the value on any of the fields is clearing the value on saving the record. I just created the 3 fields with no customization or scripting.  On checking the script ...

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Community Alums by Community Alums  
  • 1539 Views
  • 3 replies
  • 0 helpfuls

Populate asset tag from cmdb_ci_computer on incident

Hello,Wondering if anyone can help me...Every user has an assigned computer within the table cmdb_ci_computer and what I want to achieve is an onChange client script which when the caller changes it looks at the table and populates the asset tag fiel...

Community Alums by Community Alums  
  • 1512 Views
  • 4 replies
  • 0 helpfuls

Resolved! insert hyperlink in additional comments

Hi we have scenario where case is linked to RITM and updates on the RITm is copied to case additional comments to be sent to external customer via workflow script of RITM Snapshot of the code which updates case is as below and this is all working fin...

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priya92 by Kilo Expert
  • 26979 Views
  • 12 replies
  • 18 helpfuls

Resolved! How to get record producer sys id into a variable set ?

Hi, I have a variable set in that created a variable called 'price' which is a single line text.( i want to use that variable set into multiple record producers) for the variable price i want default value as sys id of that record producer. i tried o...

shabbir5 by Tera Guru
  • 4196 Views
  • 9 replies
  • 2 helpfuls

Change Management OOB Workflows

Hello Team, I have a small confusion regarding change management oob workflows present in PDI.When i create change request, work on it until the implement state and then checking the show workflow option, as i can see it shows flows from flowdesinger...

pvvn by Tera Contributor
  • 1569 Views
  • 1 replies
  • 0 helpfuls

Email Not Visible In Worknotes of the incident

Hello all, Email notification that are being sent are not visible in work notes of the incident but they are visible in the notification section, can someone suggest some suggestions to resolve this 

John160 by Giga Contributor
  • 4020 Views
  • 5 replies
  • 1 helpfuls