Hi, i have BR script , it is working fine , there is no problem with BR script, i would like to see this functionality in client script CLIENT SCRIPT -ONCHANGE BR script: how can i write it into Client Script var today= new GlideDateTime(); var pas...
I have seen a UI Macro associated with user records that can display the user's assigned assets. I don't think this is out-of-the-box like the Show Related Incidents UI Macro on an Incident Form. This allows the agent to easily associate the inci...
Hi Team, I am looking for some help. What am i trying to do In service portal: Trying to find a way to Create a user input What is user input: User will provide an external ticket number (example JIRA, etc.) Click submit Once submitted backend w...
I have heard that certain things do not come over when using an update set, and user adds or group adds are one of those. Can anyone confirm?
We are getting the below error when trying to access survey in Service Portal. Can anyone help me on this.
Hi All, If any one assign change ticket to service desk queue, if the issue not related to service desk queries. The change ticket should assign automatically to original User who created the Change?? Can any one guide me how to do this? Thanks,
Hi All, I have implemented script to find out the duplicate records with the help of serial number in background scripts. Please check the below script: gatherDupes(); function gatherDupes() {var gr = new GlideAggregate('cmdb_ci_computer');gr.addAggr...
How can i add Map To Field Check Box in the Variable of Variable Set ?
Hi Can anyone please help for the below query All Work Notes should be hidden when exporting a record Req: As a person who works with ISAs, DSAs, TPSRM, Scans, Issues, ARAs and Exceptions, I should be able to hide Work Notes from the exported docum...
Can we send notifications to Distributed list from ServiceNow? but those DL Mail was not there in servicenow.. In that DL we are having 30 people.. when the email got triggered to that DL then all the group members also needs to receive.. Note: I don...
Hi, I've created a UI Policy on a catalog item however when i've moved the update set from Dev to Test the UI policy has been created (looks identical) but isn't working. I've created a new update set in Dev - updated the Active / De Active / Active ...
I have created a Catalog item for Creating Agile groupsThe requirement is to create an Agile group and add members to it and also assign couple of roles once the group is created through the Catalog item. As of now I am able to create a group and bu...
Hi All, In the form i have a attachment field. once i added excel in that attachment field that excel stored in attachment table. how can i convert attachment in base64 format. is it possible to using business rule or workflow.
I want to test the additional actions available in context menu of form. How can we achieve this in ATF?
Hi All, I have Record Producer. which has variable called Will you require IT's assistance for your meeting? or "it_requirement". It is multiple choice type with Values: Yes, No, Do not know. If its variable value is 'yes' then I have to auto create ...