I have been tasked to remove change task and I marked the task I want to remove but The delete option under "Actions on Selected rows" has been deactivated. Is there any other way of deleting the task? The task is currently assigned to another user w...
Like the below screenshot ..i want the exact value for request_for which is mentioned in the variables section.Can anyone provide me BR code...because I have to write only BR.Thanks in advance.
Hi There, I hope everyone is ok these days. I have a catalogue item with a variable which is a reference field to "cost centre" table. When filling out the form i start typing in the cost centre field and displays the "name" and the "code" fields. I ...
Hello, is there a possibility to adjust the field? It is confusing to some employees, who think work notes is only meant for themselves rather their whole team. Cheers, Simon
How to find whether case created by (sys_created_by) user is a member of particular assignment group or not? sys_created_by values differs from one table to other. i want only case record created by is a member of particular assignment group or not ....
Hi I am creating Business rule for Change request form. while moving the status new to access, we have few mandatory fields. If the mandatory fields are empty then it should show the error with the field name. For Ex: If the user didn't Fill the tes...
Ok, let me start by saying I know about these items. Available patches and hotfixes (servicenow.com)Patching and Upgrades Program | Release Cycle - Support and Troubleshooting (servicenow.com)Rome Patch 9 - Security Fixes - Release Notes (servicenow....
What is the significance of 'ACTIVE' field on User role table <sys_user_has_role>? Even if the user on user table is active/locked out/inactive, the STATE field on sys_user_has_role is always showing TRUE
Guys - I have a requirement to search data in two tables in ServiceNow . Example - I need to check value of customer_contact field in (sys_user) table if value found that's fine but if not then I need to check another table (customer_account) for fie...
Hi How to integrate the Webhook with ServiceNow? Could you please help me in this?
how to make answer = true for two conditions at a time? In the below ACL script I am using answer = true in two different conditions.. instead I want to use it only once as answer = true and achieve the requirement.. is it possible? if not possible....
Hi all i am building an if condition and i want to add a condition where it checks if a particular field is mandatory How can i achieve this Thank you in advance
When the user is changing the priority of the incident the priority should be appended at the start of the description with the previous description value? Ex: The previous description is: "The Priority Value is: 5 " then the user changed the urgency...
Hi everyone, I been having a hard time figuring out a request from a customer of ours. Hopefully someone might have some ideas on how to approach this. The Task The task is in 2 parts. 1. The customer wish for a something like a Kanban board on SN t...
Hi All, i want to puch Ip address for the ci , which has 3 records in it. I want 3 ip to be puched to the array in one go. this is giving me 3 records or if i print it outside, it takes only one record. var ciSys_id;var array=[];var IP=new GlideRec...