On enabling "Risk Assessment plugin" for change request application, we get a UI action named "Risk Assessment". Once clicked, it renders through a UI page to answer Risk questionnaire. We are trying the UI action in workspace through workspace form ...
Hi all,I cant seem to modify an approved Standard Change Template. I have the role change_manager assigned to myself but when I click on modify template link in the template it goes the list of Standard Change Templates (All Templates). Any Ideas? T...
what is stagging table and how it is different from source table ? in transform map
we have a requirement to have insert and stay UI action button on child table. once click on this button the start date and parent data has to copy from parent start date and end date fields. and has to carry the attached SLA's of parent to newly cr...
hi , i have created a list collector in that i need to show different display value without changing the reference table configuration list collector name is select the asset ,here by default showing the display value but i need to populate the asse...
I have a attachment variable on the order guide and I want to copy the attachment from order guide to REQ and also related RITM's. Currently if I add attachment i can't see the file on REQ/RITMS (except on sys_attachment table). How to pass this att...
Hi All, Is it possible to send an email to all group member in CC thorough Flow Designer from Send Email action? Please suggest me. Thanks
Hi Community, In virtual agent chat, we can click on 'Show me everything' select a topic called Search Knowledge base, then it works based on search of the keyword in the entire kb. Without using UI action ‘Show me everything’, if the user directly t...
I am working on a notification that triggers a custom table that has an expiry Date Time field. I need to trigger a notification from 30 days, 7 days, and the same day from the expiry date. I know I can use Schedule Job for this. But exactly how? Wha...
We would like to know if there is any other way that scheduled reports are logged or tracked if they are executed or not aside from sys_email logs.Thanks!
Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow ..Where should i check it
We have a flow that has been created by a consultant to manage chases for On Hold tickets. This doesn't work properly unless I amend the Run Trigger to "For every update". I am looking to get an understanding of how this could affect Instance perform...
Hi All, I need help in figuring out why few values in list view is showing empty but when I right click on the empty and give show matching, it is showing me sys ID in the filter and filters only 1 record. In my certificate task table I have a field ...
I have a variable 'Comments' in a catalog item. But I want to limit the characters a user can input. How can I achieve it? 'Comments' is already a Single Text Line type, but I need to limit the characters further more. Please help!
Hi All, This is not at all related to change/problem management but I am posting the query under change/problem management since I didn't know what module the customized applications come under. We have a customized application called 'Employee Trans...