Hello there! Is it possible to add checklists to a work order task?When performing field service work, we would like to have pre-defined checklists appearing as part of the WOT.Checklists should ideally be product-specific. E.g. If the WOT is for mai...
Hi everyone, I’m currently stuck with this issue:In the incident form, the Closed date is earlier than the Opened date.But this is happening only for 10 incidents from 5 months ago — not for any recent incidents.The Opened date is the same as the Cre...
Hi community, thanks for the previous help but now how do I share Badges on Credly?
Hello all, I am trying to complete the Branding Virtual Agent lab, name of the LAB: Virtual Agent Implementation, Client Configuration, Web Client Branding - LAB 2.1. Even if I followed the steps over and over again, I have the following error: Did ...
Hello, Hello experts,How can we hide a widget based on some condition? I have embedded widget on approval form page ,my requirement is to make this widget visible only when catalog ITEM is "Multi Functional" and state is Requested or else hide the wi...
Hello everyone,I’m working on a requirement where all newly created cases should be automatically assigned to employees in the relevant department, instead of assigning them manually.To achieve this, I’ve implemented a Flow Designer solution:Step 1: ...
Hi, I'm not sure if it's just me, but everytime when I tried to login to ServiceNow Hi portal, I will get this message. i also have issue logging into Developer site's (Build your first application) as well.Attached is the screenshot when I tried to ...
Hi, We are currently experiencing issues with teams notification, I think that our client's instance is using the VA teams notification but I can't seem to find the full documentation of ServiceNow, I only found one how to edit the record card. Do yo...
Please guide me if we can achieve this via##Option-1 query builder, if so i am not able to find the model lifecycle table in the non cmdb tables# Option-2 - I tried to join the tables via database view however seems something is not working properly ...
I set the following Client Script with the Mobile UI Rule.However, it seems that this Client Script itself is not being called.It was being called before the Yokohama update. The Mobile UI Rule is active, and the condition is not set, so it should be...
Bonjour,
Hello ServiceNow community!I'm an integrations consultant for a product that integrates Jira to ServiceNOW.We have a process so that our users can create a dedicated ServiceNow user, and integrate ServiceNow to Jira with our tool based on the credent...
I've already handled the necessary notification updates for this new process. However, I'm currently unable to locate a specific "flow" (ServiceNow Flow Designer) that governs the creation of the escalation task. This leads me to believe the task cre...
Hi, I am trying to complete the "Employee Center Essentials" lab under Associate Business Process Analyst certification. However one of the steps involves logging in here: https://store.servicenow.com/store. When I enter my email I get the followin...
I've been trying to get my PDI to wake up for the last week, and all I can seem to get is the "Waking up instance" message with a spinning wheel. I hadn't had a chance to back up some work on it because I was actively working on it - but now I'm bein...
