how to request more instances?
I am out of instances. How can I request more?
Forum Posts
Cant use my instance, why?
You need a valid App Engine Studio license to continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact your ServiceNow admin.
Adding checklist to a work order task
Hello there! Is it possible to add checklists to a work order task?When performing field service work, we would like to have pre-defined checklists appearing as part of the WOT.Checklists should ideally be product-specific. E.g. If the WOT is for mai...
Closed date is different ,or prior than open date
Hi everyone, I’m currently stuck with this issue:In the incident form, the Closed date is earlier than the Opened date.But this is happening only for 10 incidents from 5 months ago — not for any recent incidents.The Opened date is the same as the Cre...
Badges on Credly
Hi community, thanks for the previous help but now how do I share Badges on Credly?
Branding Virtual Agent - failed
Hello all, I am trying to complete the Branding Virtual Agent lab, name of the LAB: Virtual Agent Implementation, Client Configuration, Web Client Branding - LAB 2.1. Even if I followed the steps over and over again, I have the following error: Did ...
Resolved! Service portal widget visibility
Hello, Hello experts,How can we hide a widget based on some condition? I have embedded widget on approval form page ,my requirement is to make this widget visible only when catalog ITEM is "Multi Functional" and state is Requested or else hide the wi...
Resolved! Facing Problem with creation of Script Action In flow designer
Hello everyone,I’m working on a requirement where all newly created cases should be automatically assigned to employees in the relevant department, instead of assigning them manually.To achieve this, I’ve implemented a Flow Designer solution:Step 1: ...
Cannot login to ServiceNow Hi portal
Hi, I'm not sure if it's just me, but everytime when I tried to login to ServiceNow Hi portal, I will get this message. i also have issue logging into Developer site's (Build your first application) as well.Attached is the screenshot when I tried to ...
Teams Notification
Hi, We are currently experiencing issues with teams notification, I think that our client's instance is using the VA teams notification but I can't seem to find the full documentation of ServiceNow, I only found one how to edit the record card. Do yo...
How to build a report for the application services running on EOL model
Please guide me if we can achieve this via##Option-1 query builder, if so i am not able to find the model lifecycle table in the non cmdb tables# Option-2 - I tried to join the tables via database view however seems something is not working properly ...
Client Script of Mobile UI Rule doesn't work
I set the following Client Script with the Mobile UI Rule.However, it seems that this Client Script itself is not being called.It was being called before the Yokohama update. The Mobile UI Rule is active, and the condition is not set, so it should be...
Resolved! Test
Bonjour,
Resolved! Insufficient rights to query record
Hello ServiceNow community!I'm an integrations consultant for a product that integrates Jira to ServiceNOW.We have a process so that our users can create a dedicated ServiceNow user, and integrate ServiceNow to Jira with our tool based on the credent...
Modifying Escalation Process: Manager Approval Workflow
I've already handled the necessary notification updates for this new process. However, I'm currently unable to locate a specific "flow" (ServiceNow Flow Designer) that governs the creation of the escalation task. This leads me to believe the task cre...
