Global Search results box

Maurice Mottier
Tera Contributor

Dear Community,

 

I have a little question regarding how the data is displayed in the Global Search results box.

 

Example: When I search for a user, the data layout for the "People - Users group" does not have the same layout as the "People - Companies" (see attached printscreen).

Indeed, for the companies, the field's label appears in the results.

I don't know where this is coming from, as the "Text_search" of Company's table is not configured this way.

 

Any ideas ?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Maurice Mottier 

 

I am not sure how the property has been used but for initial check:

 

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/system_properties_ui.do%3Fsysp...

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Dr. Atul G. - Learn N Grow Together
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