How to stop ITIL users ridirect to this URL /now/sow/home

[Sachintha]

How to stop ITIL users redirect to this URL /now/sow/home

[Ravi Chandra_K]

Hi @Sachintha 

you may find below docs helpful:

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-worksp...

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-worksp...

https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-worksp...

please hit the Thumb Icon and mark as Correct if it helped !!

Regards,

Ravi Chandra.

[Ravi Chandra_K]

Hello @Sachintha 

Any feedback on my reply?

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

Kind Regards,

Ravi Chandra.

[Ravi Chandra_K]

Hello @Sachintha 

Any feedback on my reply? were you able to redirect the users?

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

Kind Regards,

Ravi Chandra.

[Janet Achorn]

This link shows you how to DISable the redirect:  https://docs.servicenow.com/bundle/utah-it-service-management/page/product/service-operations-worksp...