UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content. Knowledge Center for ServiceNow's Knowledge...
I've watched smart teams burn six weeks building an agentic use case that worked perfectly. Sadly, it solved a problem nobody actually had. It's a quiet kind of failure. Nothing blows up. The demo works. The stakeholders nod. And then, somewher...
Go From Zero to Hero in Hours with ServiceNow’s AI‑Driven Onboarding ServiceNow’s Platform Academy kicked off the year with one of its most exciting sessions yet—an inside look at Dynamic Guidance, the Now Platform’s new AI-powered, voice‑enabled co...
Let's talk about security in a way that's easy to digest. As a ServiceNow Product Owner, I understand the significance of security hardening cannot be overstated when it comes to strengthening and fortifying your instance/platform Imagine your Serv...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
Hello, Everyone. I am unable to select the OOTB Polaris theme below in either the global or scoped applications.Do you know how I can apply this 'theme' to the global portal? regards.
Hi everyone,I'm troubleshooting an issue where a user is receiving an HTTP 401 Unauthorized response when calling a ServiceNow Marketplace-related API through Postman using Bearer token authentication.The Authorization header appears to be configured...
i am having a requirement to integrate servicenow with CISCO WEBEX CONTACT CENTER CTI but unable to proceed post installation and if anyone is familiar with complete setup and usage for agent to receive calls and also to create case post call is co...
How can I easily transfer content and formatting from a Google Document to a ServiceNow knowledge article?I'm looking to learn about this feature import from gDocs to create articles. Are there any best practices, tips, or tools that can help stream...
Hello community ! Am working on workflow migration to flow designer. my workflow automates a sequence of approvals. for example, when hr case state changes to awaiting approval , approval 1 is triggered and Approval 2 is triggered only after approval...
Hello Colleagues, I need support with showing Asset and Configuration assignment history in User's profile (both CoreUI and SOW). Minimum would be Asset part.Our Asset record is showing history of Assigned to, Configuration Item assigned to is not ac...
How to Perform Servicenow vCenter Discovery | Discovering VMware using vCenter Discovery Recently I was asked to implement ServiceNow Vcenter Discovery to discover all the VMware’s, I had no clue were to start with ! I looked around ServiceNow co...
Hello, I've created Service/Product Specification and a Product Offering and published everything and this is what i have -> i am using bussines portal: I need to make 2 things:1. Create a field type reference(location table). From what i see isn't p...
Hi all, I have a requirement to set up a custom action to enable a Remote mailbox through Exchange on-Prem. Ideally, I would like to connect to the server using a credential alias. I've tried testing this quite a few times and have been unsuccessful...
Hello everyone,I am looking to update only the header bar color of our ServiceNow instance. Since the recent releases (Zurich), the recommended approach is to use the Theme Builder. However, when attempting to change the header color using this tool,...
Hi, I need to change the color for icons on my navigation bar (in Now Agent), i cant find this possibility in the theme builder (mobile).it's maybe possible, the color is different in Polaris or Coral defaut system theme. I dont have the same menu ha...
I recently had a requirement to generate a text file in SN, attach it to a record and then save it to an on-premise network drive. While generating the text file was not a problem, I wasn't sure about saving it to a local network drive. Fortunately...
Join us every other Tuesday for live sessions focused on managing AI topics in real-time. Product experts will be live to demonstrate concepts, share best practices, provide prescriptive guidance, and answer your questions. Don't miss out on this ...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| Friday | ||
| Friday | ||
| Friday | ||
| Thursday | ||
| Thursday |