We are planning to migrate existing performance dashboards to platform analytics dashboards in the phase1 and phase 2 In phase 1 - Planning to migrate the dashboards which are not using PA widgets. For this, we need to prepare the list of dashboards ...
Hi Team,I am getting excel file only in .xls in scheduled export of data visualization. How can I get it as .xlsx format? Please share all the ways
I want to analyze the usage of the Dashboards created in Platform Analytics like last run, number of executions... User Experience Analytics offers a some general insights, but it is too general and if users disable tracking, then the data will not ...
Good morning all,we would like to add a "between dates" interactive filter to an home page.Like in list filtering:Do you know if it's feasible and how?Thanks
I've seen this happen twice now - while working on and using a dashboard in Platform Analytics. Three tabs - three different sets of elements. Go away, come back and tab 1s elements are now the exact same as tab3 - refresh, cache refresh and no chan...
There is OOTB report in survey function which shows 2 reports, but the colours and keys do not match between the two reports. Are there any way to keep the colours consistant between the two reports. Report A - Cancelled is orange, Complete is Blue R...
On my UX Analytics page under Analytics < Events < View Knowledge Articles, I’ve noticed that some values in the Article SysID and Article Title charts are showing as (empty) or Other.Could anyone clarify what these placeholders represent? Does this...
Hello,Need help on the below.I want to add a new column - No.of days ago the task was assigned to a specific group's member in a report (SCTASK report) that should be scheduled to send once in a month. In short we can say the column name as "No.of da...
Hello,I am currently encountering an error on a ServiceNow instance I work on. It seems that after migrating to Platform Analytics, many issues have popped up.I migrated to Platform Analytics in Xanadu, then the instance was upgraded to Zurich, now a...
Hi,I wanted to try out User Experience Analytics for a custom app on my PDI. However, I didn't get that far since I don't even see the regular ootb data in the User Experience Analytics Overview. All widgets just show "This content could not be loade...
Hi everyone,Is there a way to add a single Knowledge Article so that its content is always visible directly on a dashboard?I know this was possible before using Content Blocks with the old reporting features, but I’m wondering if there’s a similar ap...
Hi there;I have users needing to just create reports. Apparently, there is no rights besides report_admin that will let them create reports. But I don't want to give them report_admin right just for that. Is there anyway to let them create reports wi...
Hi Guys, I got lots of reports which were not run for some time, to improve platform i wanted to deactivate them, I dont want to delete because it may happen that users will need them again later. Could yo uplease help me to understand if deactivatio...
I have created a custom workspace and I have added two pages with the dashboard template. I have also created two dashboards. I want to link one dashboard to one page and the other dashboard to the other page. However, when I access the pages I see t...
Hello Team, I have a table with quite a few date fields like Open Date, Close date, Resolved date etc. I have created a data visualization in platform analytics, which shows trends month over month by the date that PA uses. I have set the frequency o...
