Need Help - Platform and Performance Analytics SMEsThe Now Assist OOTB platform/performance analytics report is now showing "No data available". I've looked into the Data Source configurations, Metric configurations, respective indicators and I'm not...
I was editing a multi-tab Platform Analytics Dashboard yesterday. I resized a couple of single score widgets on one tab (we'll call it tab 13 for this discussion), saved my changes, exited out of Edit mode, and then navigated to a different tab (tab ...
Hi everyone, I have an indicator that captures incidents which have not been updated for more than 7 days.I would like to build a report that shows the monthly count of unique incidents that meet this condition.The key point is that each incident sho...
Hi everyone,I had a question regarding Performance Analytics dashboards and was hoping someone could clarify.What is the difference between pa_dashboards and par_dashboards tables in ServiceNow?In my PDI, I can see both of these tables present, even ...
Hi there, I’m currently developing internal end user documentation for Platform Analytics in preparation for our upcoming instance upgrade to Australia. From my understanding, Core UI reports and dashboards will remain accessible and will be incorpo...
This is a roadmap question- in legacy Perf.Analytics- we have a 'control' type report that shows Standard Deviation. When will this feature be available in Platform Analytics -Data Visualizations?
I’ve noticed that the new KPI Details under Platform Analytics seem to lack some features that were available in the old Analytics HUB. The Analytics HUB offers a wide range of options for analyzing data on ticket list level, including various charts...
While configuring service bridge, we face the below challenges.Does the client script, variable sets and client callable script includes copy over to the consumer instance ? We don't see them flowing through. Are there any documentation around, list ...
I have a question regarding how frequency works in Performance Analytics. In my setup: - The Indicator Source has Valid for frequency = Daily - The Indicator Job is configured to run Hourly I want to understand how these two settings interact. From m...
Hi Community,Is anyone else experiencing a similar issue where, after the Zurich release, the Show Data Table option has removed the native pivot table functionality and is now displaying separate tables for boolean values? Before the release, it loo...
I was wondering if we have Platform analytics user guide / KB article which i can share with dashboard owners to advise what changes are expected and how it will improve the productivity
One frustration I am running into is adding a list visualization onto a dashboard in the next experience. If the the list is longer that the container then when you scroll the list it scrolls the entire list instead of having a frozen header and foot...
Hi everyone, I’m working on a Platform Analytics dashboard (score widget / score tile) and had a few UI-related questions: Is it possible to change the background color of a score widget/tile (not just the score color via thresholds)?Can we customize...
Hello, Can you direct me to a knowledge article on joining of two tables for reporting in HRSD. [task_sla] [sn_hr_core_case]Currently on Yokahama. Thank you
HI All Not sure if this should be in platform analytics or performance analytics or SPM, but we have just implemented Demand for a client and they would like to see a breakdown of demands by department, showing the number and planned 'in fiscal year ...
