Hi All,I am working on a High-Level Ticket Dashboard in ServiceNow (Next Experience dashboards), and I have a few issues I need help with:1. Consistent Colors Across Multiple VisualizationsI have three bar charts (Quarterly, Monthly, Weekly) showing ...
Hi All, We have created a database view on below tables and user have access all these table (both read and report_view access).sn_grc_issuesn_smart_asmt_scope_itemsn_smart_asmt_m2m_instance_scope_itemsn_smart_asmt_instancesn_smart_asmt_question_inst...
I'm having trouble setting up a scheduled report. I have a standard table of internal invoices, and I need to trigger a notification only for records registered between 11 PM and midnight. How do I do this? I tried using the standard report, but I ca...
We were accessing the Migration Center and clicked on Start moving.Once we did that, all our users lost access to edit their dashboards and reports, even though we never activate the migration.Any ideas how to revert this access lost?Users now see th...
does anyone know how to create a report to find just the tickets where a specific keyword is mentioned in the additional comments or work notes of an incident? steps to create a report or to use performance analytics would be great any help is apprec...
We have a user that wants to show his data comparison as an overlay by month between 2025 and 2026. Currently, he can only show it in chronological order and we have not found a way to show each month together per year. Is this not possible in plat...
I have been working on micro-certification welcome to servicenow(xanadu ) version. I am unable to add the new reports to the dashboard. Could someone please guide me these steps.
In a Platform Analytics Dashboard, how can I implement a filter on a widget sourced from the Incident SLA table that utilizes the 'Has breached' field? I cant find this field in the selected table or task sla table when using the filter option.Somebo...
I need to migrate classic reports to a Platform Analytics Dashboard. While I know that classic dashboards can be migrated to Platform Analytics, I’m unsure of the correct method to migrate classic reports.I’ve read that it’s possible to add classic r...
Hi Team, If I give report_admin / report_global role to an user, he can see all reports in system .Which we dont want . If I give report_group and report_user role, he cant see the report module itself in navigator. User should create or view only r...
I need to create a report for problem metric to find the actual average of each state moving from one state to another and need the current state as well.
I need help creating a PA dashboard that shows average resolution time per Problem record (not grouped by date). The bar chart should list each Problem record individually and allow drill-down to see which state took the longest. Any guidance on whic...
Hi Everyone, I'm trying to load the dashboard on case and incident tables , but it showing loading visualization data for a long time.
In the DPM dashboard indicators, for breakdown on incident for populating service offerings, related service offerings, related service instances, business applications, I can see this DPMUTILs is all over used,I wanted to check the functionality how...
Hi Team , I am Preparing report I can see company field is showing empty .However , When I am checking in backend values are available
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