I'm trying to build a report in Platform Analytics (PAR) Dashboard. The report should show ticket counts on per day basis, but I don't have any Date field in my table. There is only Created field which is a date/time field and hence the separation is...
I have created a Platform Analytics Dashboard with multiple tabs. On most of the tabs I have at least one simple list visual. I have a filter at the top of the dashboard that filters the Assignment Group across all visuals and tabs.When I go to one o...
We have a report on knowledge article views but is there a way to filter by date range or date on when the views were created: OOB, its for all time and its not really useful. So how do we filter on views of knowledge articles by date?
Hello,If I choose not to sort, the pie chart in the first image below sorts how I would like but displays the error "Error: WARNING: Invalid order by field "null": You can only order by the "Group By" field and/or the "Stacked" field"As shown in the ...
Hi all - I am trying to build a dashboard in the platform analytics to show which articles are most viewed. It currently pulls from data source v_st_kb_most_viewed. * How do I show who are the people viewing the articles? ie their user names. I trie...
In the previous Core UI reporting we could group on tags in the list report. In Platform Analytics this is no longer something we can do. Tags are used a lot in our environment and this loss of functionality is being felt. Is there anyway to group...
I am trying to update the landing page in the Service Operations Workspace (SOW) so that when users log in, they are in the SOW and more specifically the dashboards page using a PA dashboard.The PA dashboard in question is available in the dropdown o...
i have a requirement for adding knowledge base filter, ownership group and date on all knowledge base metrics such as number of views, feedback, author metrics but I want to apply it only to the knowledge base picked by the user, ownership group etc....
Hi community,is there any way to have a calculated column or a percentage column in reports. in attachment I have a dummy report in my PDI and I would like the values in a percentage if possible. thanks in advance.
Hello Experts, Good morning/Evening I have two versions of an Indicator and a Breakdown. They are same but sourcing from two different tables. One table is the historical version of other. I have created a Formula Indicator to add up the counts of In...
Hello, We are in the early stages of investigating Platform Analytics. We have created quite a few indicators and widgets within Performance Analytics that we have created ourselves. When I try to a new data visualisation to a platform analytics das...
Hello ServiceNow Community, In Proactive Analytics target configuration, the Value field is pre‑populated as “Suggested”, as described in the documentation below:https://www.servicenow.com/docs/r/now-intelligence/proactive-analytics/proactive-analyti...
Hi. I'm currently trying out platform analytics but have found some limitations, especially for the simple list data visualization. It seems like it's no longer possible to create a simple list visualization based on a database view? But only on a ta...
I'm trying to create a dashboard for End User Devices from the CMDBI want an interactive filter for Personal Computer and Handheld DevicesI'm trying to filter on the class field but when I try to add the restricted values the list is blankI have trie...
I am working on triggering an in-app notification using an event trigger from script include and would like to display the content from parm2 or parm1 in the message header or body. Currently, these values are returning as null. I have also attempted...
