Technical Dashboard development training deepdive (Platform Analytics)
HiCould someone please suggest Platform Analytics Technical Dashboard development training advance BR Bhim
Forum Posts
Field duration with condition
Hi,I am struggling with one issue.I need to measure value of one field ONLY if certain conditions are met.Good example would catalog task table and tracking value of custom field called vendor when state is 'on hold' and on hold reason is 'awaiting v...
Transform Maps
What is the difference between staging table and import set table?
Download report via URL
Apologies if this has been answered before, but I couldn't find quite the scenario I have. Before the introduction of the new Platform Analytics module I created several reports in the old module that I use with an integration solution. These reports...
Error: Some of the changes you made to the widget are lost. Please wait ...
I kept getting the error when editing dashboards on platform analytics. Alert level: info.Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget. Any idea what it ...
Unable to add more than one data source in new data visualization
Unable to add more than one data source in new data visualization in Platform Analytics. I can add one, but not another...
Mandatory fields highlighted in red prematurely when creating new Incident in SOW view.
When attempting to create a new Incident in the SOW (Next Experience) view, mandatory field validation is triggered immediately upon clicking the "+" (New Incident) icon, even before the user begins filling out the form. This behavior results in a po...
interactive filter
Hi All, I need help upon interactive filter can someone please help me in this?My requirement is sn_task is a table and sn_case is a parent table for sn_task. in sn_case table there is a field called event type and this is a drop down field. Now i wa...
Technology Status Page on Service Portal
I need more insight into who actually uses the Technology Status Page and how frequently it is accessed. Can Someone please advise on how I can obtain these details using platform / user analytics How many people use it?How often (average visits pe...
Resolved! Visual Task Board Imossible to edit Lane after changing Owner
Hello, I am having an issue with a Visual Task Board. The owner left the company and the owner has been changed after modifying the ACL to allow admin to edit the field owner. The new owner is not allowed to rename or edit anything neither as an admi...
Cannot use data visualization as a filter
I am trying to make a data visualization act as a filter: https://www.servicenow.com/docs/r/now-intelligence/make-dv-act-as-filter.htmlI created these data visualizations on my dashboard:dv1 - a pie dv with data source as the incident table grouped b...
Missing 'Highlight based on' Calendar report after migration to Platform Analytics
We used to have our change calendar report color coded for easier viewing, now since migrating to Platform Analytics I no longer see the 'Highlight based on' at the bottom of the calendar or anywhere else. Can someone help me out please?
How to retrieve sys_history_line records for a specific record?
Hi Everyone,I have a question regarding retrieving records from the sys_history_line table.In my scenario, a record was created and updated a long time ago. Over time, the related entries in sys_history_line were deleted. However, when I open the rec...
Resolved! Applied filter on platform analytics not working
I have created a dashboard in Platform Analytics. I have 2 visualizations based on data in a custom table. The table has a "Requested for" field which pulls data from the sys_user table. I have created a multiple select filter on the dashboard based ...
Performance Analytics Implementation Simulator - create dashboard task not validating
I'm currently doing the on demand course "Performance Analytics Implementation Simulator'. In one of the earliest tasks "create a dashboard", you simply have to create a dashboard. with the name 'continual service improvement' and set landing page to...
