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Is there a way to group by tags?

Trying to label certain items in the sc_task with either form good or form bad so that we know if the job is able to be done or if it needs chasing. Rather than having two different reports I was wondering if I could group by tag by any chance. Any h...

MGrogan by • Kilo Explorer
  • 8655 Views
  • 6 replies
  • 5 helpfuls

Resolved! Interactive filter on Assigned To

Hi AllI want to create an interactive filter on our dashboard on the Assigned Too field. I create a choice filter or a reference and no luck. I get "Invalid insert" when trying to do so.This begs the question:1. How can I get this done?2. How can I k...

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brandimore by • Kilo Expert
  • 8077 Views
  • 3 replies
  • 2 helpfuls

Resolved! Trend By Week and Last Week Report Condition

Hi I created one simple Incident report (single score) having Condition as "Opened on Last Week". Let's say I got 265 Incidents as example. I created another Incident report using Time Series - Trend chart with Trend By = Opened, Per = Week & Aggrega...

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Common Interactive Filter Across Tables / Views

I am building a dashboard that has incident, problem and change reports on it. All of the reports that are on the dashboard are based on different DATABASE VIEWS, with each view joining, for example the Incident table with task_cmdb_ci_service, and t...

Community Alums by Community Alums •  
  • 4370 Views
  • 3 replies
  • 0 helpfuls

Interactive Filter is not working in the Dashboard

Hi Everyone, I created a dashboard using a report that shows total of SLAs with different portfolio. When I try to add an interactive filter using a reference, the filter does nothing. It didn't filter records according to the filter. I have done bel...

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Natalia34 by • Tera Expert
  • 13434 Views
  • 3 replies
  • 0 helpfuls

"Does not contain" Filter

I have 3 reports for a specific Assignment Group,the first two reports bring back total number of tickets that use fitler Short Description contains "word A"  and Description contains "word B" or Project number "word C" the result brings back the cor...

Resolved! Reports set to read only

How can we make a report read only.. When I share a report to group /users they get the report design view where the user can modify and configure the report. How to avoid that.

CV1 by • Tera Contributor
  • 3712 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to set the report to open in a new tab?

Hello, I have a dashboard with an Interactive filter and a report. When the users click on the score, they are redirected to the list on the same page and then later on they have to go back to the dashboard again. I am aware of the drill-down option...

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Rohit8 by • Tera Expert
  • 4925 Views
  • 2 replies
  • 1 helpfuls
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