Hello there! Let's say we have a formula indicator called "% Incident Awesomeness" and it has a breakdown on Business Service. Let's say we then wanted to create a new formula indicator that counts the number of Business Services whose % Incident Awe...
I'm looking for a voting tool where users are offered various development stories they can select and vote to be worked on. Is there any such tool available for ServiceNow or nearest equivalent? It doesn't necessarily have to integrate into SNOW so ...
I need to show a list report of problems, inside each problem it should show the related records(Incident, change and request)
I have a pie chart that shows how many servers are available and unavailable. The labels are True and False can I replace them with something other than true and false? I want to rename TRUE as "%of availability" and False as "% of unavailab...
Hi all, Can we use ServiceNow as an Online Repository ? I read that individual attachment must not be more than 25MB. I would like to know,if any instance has limitation of maximum amount of data to be hold ? e.g. I can upload / attach 10 differ...
I'm trying create a stacked column report in PA. When I add the breakdown to the widget, it does not show on the graph. However, if I take that breakdown out of the widget and put it in the indicator, then I can view them breakdowns just fine. I have...
Hi All, I have a scenario for Metric definitions where in metric definition script it checks if record is existing or not and if record exists it should update the new value of that particular field into the existing metric instance value instead of ...
Hi there,I am creating a trending bar chart of incidents per months which I want stacked it by priorities in grouped columns. I found that we can do stacked by grouped column in bar chart but cannot trend these reports. However, is there any way to m...
Hi, I need to show a bar diagram with all the RITM and the stages each RITM took. Can anybody guide how I can do this Regards, Anusha
Hello,Is there a way to put text on a dashboard so I can group indicators? I'm looking to do something like:<Indicator Text Description> <- Add this text[Indicator 1] [Indicator 2] [Indicator 3 ] [Indicator 4]<Indicator Text Description 2> <- Add thi...
Hi Everyone, I am using Jakarta and am trying to create an interactive filter on a dashboard with specific users available in the list. I created the filter as a reference style and was able to add the five users I want listed, but that simply adds ...
When we upgraded to Jakarta, I suddenly lost the ability to see dashboards created by other users. I have PA Admin role but it seems to no longer be valid with Jakarta. Does anyone know what role is needed to see and be able to manage all dashboards?...
Doesn't happen as an admin. I have an end user, added to all of the "pa_" roles and "metric_admin" role. When she pulls up the Spotlight->Incident dashboard, she gets a message on the Spotlight Incident List Report (as well as when clicking into th...
Hello, On Dashboard Real time updates are not working for database views. And i'm querying on incident_sla table. kindly suggest. Regards, Hussain
Hello Experts, We have a requirement to develop a report as required below: Consider a field name as "Services", This is the string field with possible values A,B,C,D. Requirement is to prepare a report by taking Group by with 'Services' field and ...
