No records to display in Analytics Hub

[Pedro Sanz]

I created a PA dashboard, the score card in the Analytics Hub for the current period is correct but when I use the display records button, I get the message that says "No records to display". Is there a reason why this could be?

I want to display all the records in the Score Card for more in depth analysis.

Thanks a lot

[Adam Stout · Accepted solution]

I'm sure there is a reason...

• Do you have access to see the records (normal ACLs apply)?
• Did you collect records?
• Are you looking at data beyond the retention period for the indicator?

Those are the most common reasons.

[Pedro Sanz]

Thank you Adam, 

I looked into the PA properties and noticed the maximum retention period was higher than my data. 

Kind regards

Pedro

[Adam Stout]

If it was higher, then there should have been data.  Did you figure out what the problem was?

[Pedro Sanz]

Yes sorry, I meant my data was higher than the retention period.