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Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" This page exists to give Platform Analytics customers a transparent, current view of what to expect during adoption — the benefits, the known friction point...
Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is to support with your onboarding, enablement, and ...
Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...
Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...
Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to explore Platform Analytics resources. The collect...
How do I configure the SG-SCCM Service Graph Connector? Version: 3.6 Sample Windows Server to Monitor: crusvrwin10 Software Asset Management Enabled(Yes\No): Yes SCCM Asset Intelligence Enabled(Yes\No): No Mid Server used to connect to SCCM SQL Ser...
Hi Team, How to change the Display value in cmdb_ci from name to model_id. I have opened cmdb_ci table, in columns I am notable find display true for any field. I have tried for extended table as well, still not able to find. I run background script...
Hello, wanting to know what type of relationship we should be using for Business App to App Service and App Service to App Service. In previous editions of CSDM it was Business App Consumes::Consumed by App Service and App Service Sends data to::Rec...
There’s an old saying in Silicon Valley: it takes five years to become an overnight success. In the world of ERP, it sometimes takes a little longer; mostly because ERP projects have a way of absorbing time, money, and optimism in quantities that wou...
Hello Community,I am troubleshooting an issue where SCCM data is successfully landing in the staging/import tables, but the expected Windows Server CI is not being created in CMDB.During investigation, I found that the SCCM Resource ID is present in ...
Hyy everyone,Can anyone please say how can i add HHD in the Add module to menu option. In the list of the Add module to menu there is no option of HHD.
I need show the average time Catalog Tasks are worked on (Business Duration). To start, I created the visualization (single score) but does not display / show the data in Platform Analytics. Shows up as zero (0) value. But I am able to view the Busi...
Zero Copy Connector for ERP connects ServiceNow workflows directly to your ERP systems with no need for data duplication, no middleware, and no batch sync delays. Before you start building, it helps to know which systems are supported, which protocol...
I have a platform analytics dashboard which is created in global domain and in different scope.When i opened it from workspace it's behaving like this : - The dashbaord is visible in the global domain and global scope but not in different domainIf i ...
I'm testing Platform Analytics and I'm trying to create date filter. After I set the table none of the system fields like created are available. How can I create a date filter based on created date?
Hey! Is there any way to show only "Target" in the widget and not the "Gap". I see the checkboxes under Additional Settings have "gap %" but when I select "Target", the widgets display the gap metric too. I just wanted to have a simple Scorecard with...
HelloDoes CIS-Data Foundations has an ebook ? And please if any one does have any ressources to prepare it like resume or qcm please share Thanks
HI everyone, We are planning to integrate SAP Ariba with ServiceNow SAM pro and we are using Zurich version. can you please some share the step to step method to perform the integration. Regards,Avinash
I'm having a problem with multiple metrics inside a chart like this in the picture=> All metrics having the same colors which makes me hard to look at is there any option to define a different color for line chart and column chart ?FYI, I'm using thi...
Hi all,I have a question regarding the Credential Test functionality in ServiceNow Discovery.In my environment, I have multiple credentials configured, and I run Credential Tests to verify connectivity. However, I would like to identify which specifi...
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