Software Asset Jobs Failing
Hello All, I am new to this space and need more information on my three failing software asset jobs to figure out the solution. Thanks in advance
Forum Posts
Resolved! Delete SW Models in the Software Asset Workspace
Hi All, Does anyone know how to delete unwanted Software Models in the Software Asset Workspace please?I am able to delete them in Classic UI (via Actions on Selected Rows) but can not see an option to do it in the Workspace. We are in the process of...
Report on purchase date
Hi I would like to create a report that shows the number of assets purchased before a date and after this same date.I don't see how to proceed thank you
Resolved! Missing publisher in Software Asset Management workspace
Hi community, Hoping I can get a little guidance - I'm working with a client that uses a lot of software that isn't covered in ServiceNow's content library so I'm having to set everything up manually. So far I have:Created company record for the publ...
Add User to AD group through Microsoft AD Sopke
Hello Experts, Goal : We want to Add user(for whom we requests software) to AD group through Microsoft AD spoke. We have created successful connection between ServiceNow and AD through Microsoft AD spoke (windows credenti...
SAM Pro- Normalization - How the normalization can be done in Dev, Test & Prod?
Team, I've a query related to normalization. Can anyone please suggest how to do normalization of discovery models in Dev, Test & Prod?Do we need to do manually in all environments? If yes, it will take too much of time, any other alternative for thi...
SAM Reconciliation_by_publisher
Can we customize the SAM reconcilization sceduled weekly job for some specific publishers.or can we prioritize the reconcilization.
What is the maximum number of task that can be viewed under the value builder section of success por
What is the maximum number of task that can be viewed under the value builder section of success portal What is the correct ans?1. 52. 103. 154. 20 Kindly assist
Software Asset Management
Hi all, Can someone please, share demo presentation of Software Asset Management.Its urgent requirement. Thanks in advanceSriram
SAM Reconciliation for Adobe Products
Hi, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform Scenario: 1. We have user subscription based license model available for Adobe as a publisher.2. We have uploaded...
Contract/Software Entitlement Report - Renewed since expiry
Hi, I am looking to create a report/dashboard where in i'd like to see the Contract(s) or Entitlement(s) % renewed day(s) after expiry. For example - Contract expired on 30th Jan was then renewed within 30 days, meaning before 1st March - i am lookin...
How to copy Currency value from contract(ast_contract) table to contract renewal task
How to copy Currency value from contract(ast_contract) table to contract renewal task(sn_contract_renewal_task) using BR Here the the value from Contract value field is copied into Contract value(Previous year's amount for renewal) field in the rene...
counting subscription users from a specific SSO group
Question:Is there a way for SAM Pro to only count SSO subscription users for users that have a specific role or license assigned to them in the respective SaaS portal? Context: We have set up a SSO integration profile for software that our end users...
Adobe Creative Cloud integration allocation
Hello Experts, @MercBuilding I recently created allocations for user subscription data pulled from Adobe creative cloud and in the User Subscription table we have a field called "Assigned Software" which is helpful to determine what single app suite ...
Software model question
Hi Folks,I would like to know the relation between Software Model and Software catalog items.Can anybody explain with some useful links ?My requirement is set up a check box on Software Model and when this checkbox is checked , The same checkbox shou...
