Hello, In the alm_license table, there is a field purchased_rights which is not set to ReadOnly.I checked the dictionary, UI Policies, Data policies, client script, BR, and SI as well but field is still mandatory and editable.it was working in onChan...
Hello all, I'm hoping to get some guidance from the experts here. I've been asked to enrich the data from Qualys assets into ServiceNow CMDB. We're using the Qualys CMDB Service Graph connector to do this. 1.3.1. I've set up connection together with ...
Hi, Could anyone please tell me how to activate Software Asset Management plugins in free developer edition. Thanks
Hello, I am trying to enter in the new entitlement for Snagit 2024, and while my organization is still new to SAM, this has not been an issue in the past. I create the entitlement, enter the PPN according to our invoice, Service Now populates the for...
Hi, I am at a clientThey have a SaaS integration to Office and a number of opco's with their own entitlements (and costs - and indeed, multinational where the costs differ too !)I know from a Direct Integration Profile I can have multiple connections...
how to fix number is same as contract number while creating new record in contract table
how to fix number same as the contract number & contract number auto generate while creating new contract record contract table in renown
Hello friends, We have custom discovery tool populating the software installed data in "cmdb_sam_sw_install" table which in turn creates/re-uses the Software Discovery Models which are further normalized. We would like to build report to show the par...
I am looking for some additional information on how to set up Microsoft SPLA as a Software Entitlement. I reviewed the supported Microsoft packs HERE and didn't see one specific to SPLA. I saw another post in this area where ServiceNow was looking to...
Exam
Hi - does anyone have a good resource for practice exams for SAM Pro Fundamental?
HI , We have integrated Virtual agent with Microsoft teams. We have a requirement when approver gets the notification to Approve/ Reject in Teams for RITM , we want to give one more ui action to update the comment without approve/reject when the app...
I have two questions. 1. I understand that 'Software Discovery Model' imports data through Discovery.how does 'Software Model' data fill up? 2. what is the difference between Software Model and Software Discovery Model?
Can I add the user allocations as a related list/record on the interaction record. The records that should appear in the User Allocation list are based off of the "Opened For" value which references the sys_user table?
| User | Count |
|---|---|
| 10 | |
| 3 | |
| 3 | |
| 2 | |
| 2 |
