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Resolved! Importing Entitlement data

Can somebody please clarify the following question: Creation of a template can help facilitate future data imports and be reused to import and transform data.(a) True(b) False I suppose is (a) true, but as is recommended to download the existing temp...

pastrana by Tera Contributor
  • 1122 Views
  • 3 replies
  • 2 helpfuls

Reassigning CDMAP# to known PPN

I have a situation where the proffered DMAP# for a particular PPN is wrong, and is fouling some of the downstream automation and reporting.  The older CDMAP# is the one we want to use, but how to disassociate the 'recommended' DMAP# to our CDMAP#?  I...

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O365 Integration fails with GET error.

Software Asset Job fails,  error is   AADSTS900561: The Endpoint only accepts POST, OPTIONS requests, received a GET. Has anyone seen this before?  

O365 import fail.png O365 Error.png

Unlimited software licenses

I wanted to test this field/checkbox "Unlimited licenses" in our environment, but it is not displayed or I cannot find it. The question now is.Where can I find this field on the Software Entitlement page? We are using the release "Tokyo" https://docs...

FloSt by Tera Contributor
  • 584 Views
  • 2 replies
  • 0 helpfuls

Using Software Model Subscription Condition with SSO Applications

We're using SAM Pro with SaaS License Management integrated with Azure AD for license management, spend, etc.  We have quite a few SSO Applications that encompass multiple AD groups for granting different license types (e.g. reader, writer, admin, et...

ChadO by Giga Expert
  • 1981 Views
  • 17 replies
  • 5 helpfuls

Resolved! How to create a field in the Hardware Model to indicate Form Factor ?

Hi, I recently got a requirement regarding add a field in the Hardware Model to indicate Form Factor. This field should be located on the "information" tab of the Hardware Model record (cmdb_hardware_product_model). The right hand column only has two...

prash4 by Tera Expert
  • 1754 Views
  • 4 replies
  • 1 helpfuls

Accept or Reject the task by user

HiI am currently configuring a flow designer to handle software requests through the Service Portal. I want to suggest an alternate software to the user and provide them with the option to accept or reject it. Is there a way to allow the user to acce...

aswath by Tera Contributor
  • 390 Views
  • 1 replies
  • 0 helpfuls

Resolved! Grant write rights to a single field with Field level ACLs

 I need to grant write access to a certain field within the cmdb_software_product_model table to a custom role I created. This access must be restricted conditionally to some records of the table meeting criteria based on the "Manufacturer" field. It...

GabrielCSSMI by Tera Contributor
  • 1481 Views
  • 4 replies
  • 2 helpfuls
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