Hello @peterikeda1 I wanted to use the software install condition for licensing SQL Servers on certain machines. Sometimes, we need to account license for SQL Server Enterprise at ESX host level (as it provides unlimited licensing when licensed at h...
If able to answer more broadly, does the "Mid-less" version of ACC accommodate all of the use cases that the "original" ACC does? Thanks in advance.
I have Performed Robust Transform Map Steps Succesfully yet while Transforming it get Stuck in The Processed State , What Might be the issue Here..?
Hello All, we are using service Graph connector to fetch the data from SCCM to ServiceNow. We have some data source and import schedulers which we are using. We noticed that for data source SG-SCCM Software Last Used, we are fetching the metering dat...
Hello experts Please help me to provide any suggestion/recommendation to upload the entitlement for IBM, Adobe, Oracle, Citrix, and VMWare. I need help with even getting the data into the import template accurately because these publishers are very c...
We were previously using the Legacy Software Asset Managment plugin (https://docs.servicenow.com/csh?topicname=c_SoftwareAssetManagement.html&version=latest), but have recently changed over to the Software Asset Management Foundation plugin (https://...
Hi, looking for the way to blacklist software to make it a restricted application. Gone into the Software model expecting to see the Blacklisted tick box under the Certified tick box, but it is not there. I have checked multiple software models and ...
I am unable to make a selection from the required field "user subscription" in the Removal Candidate form. What table does this to point to and why can't we see anything in our instance?
Issue: Software model in License Report showing as non-compliant when many licenses were available. The non-compliant SW was related to a disc model that was set to not-licensable. Solution:Solving required setting the relevant not licensable disc ...
We have entitlement for Microsoft Teams Rooms Pro (PPN V9B-00001) which has a Per Device license metric. There is usage coming in for those subscription from the MS Portal via the SN Microsoft Integration but this isnt being reconciled to the entitle...
Hi, I was wondering whether anyone has come across/have the solution to how I can reconcile Office 365 E3 usage (coming from the Office 365 integration) with entitlement for Microsoft 365 E3? Office 365 E3 is essentially a component of M365 E3, alth...
Seeking a way to view data for the two fields LifeCycle Phase and LifeCycle Phase Start Date (from sam_sw_product_lifecycle_report) with the Software Installation data (cmdb_sam_sw_install). Unable to find a way to dot-walk thru the Reports module...
Software Models with Deactivated Discovery Maps What is this report? Why do we have this available to us? What do I do with the several hundred listed here? I can't tell what the purpose of this report does for us as SAM Pro administrators other than...
@Ankur Bawiskar @Maik Skoddow @Sohail Khilji @Community Alums Please help me how can I set uncheck checkbox field value & Another field value contains X SEE THE SCREENSHOT below where can i write the script & help with the script
Hi everyone,Is there an easy way to identify Models that have ONLY "Retired" Entitlements associated to them? We are wanting to ensure that all Models are set to Status = Retired if there are no active entitlements for that product. Currently, we are...