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Discovery models are not getting normalized

Hello All, I have seen many example in my instance where the normalized data available in software content library but still the discovery models are not getting normalized and has status as Match not found or partially normalized. has anyone seen th...

Shivani by Tera Contributor
  • 2620 Views
  • 1 replies
  • 0 helpfuls

Unlicensed Installs

I'm getting a number of unlicensed installs but the software model result and license metric result are empty The discovery model and DMAPs look good to me. Anyone knows what these are?  

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Cons Austria by Tera Contributor
  • 3955 Views
  • 6 replies
  • 2 helpfuls

Resolved! Customization of Software Asset Overview

Hello,Is it possible to customize (remove or add new widgets, or modify the existing ones) on the dashboard visualized on Software Asset Overview in Software Asset Workspace?Thanks in advance.Vito

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vcicchirillo by Tera Contributor
  • 1753 Views
  • 3 replies
  • 2 helpfuls

Importing Bulk Assets and use existing model?

Hello everyone, I am attempting to import bulk quantities of assets into snow from an excel spreadsheet. I am running into issues where it is trying to create a new model and am having trouble figuring out how to get it to associate the model with an...

jonsr20 by Tera Guru
  • 2751 Views
  • 5 replies
  • 1 helpfuls

How to handle language packs

Hi team, I have a scenario where language packs also considered as separate softwrae installation. For example, for a german user he has both english & German version of softwrae. This should be considered as 1 install but system is considering it as...

gvk by Tera Contributor
  • 2242 Views
  • 7 replies
  • 1 helpfuls

Resolved! SAM Health Check Portal

Hey team, I'm confused as to why executing scans via the Health check feature can only be performed by the 'admin' role. Typically SAM folks won't have admin access to the instance and even if the Platform Admin executes the scan, none of the SAM rol...

Missing "Asset Reclamation Requests"

Spoiler#ASSETRECLAIMATION #SAM#ASSETRECLAIMATION #SAMAll, We have Software Asset Management module do not have HAM or EAM Module enabled. Are we good to proceed with the OOB - Asset Reclaim catalog. I see primarily this is HAM based and revolves arou...

Non-Compliance software report

How to get the list of Non Compliance software report with Publisher, product, product model and entitlement and the department name.

Vijaysighav by Tera Contributor
  • 1020 Views
  • 1 replies
  • 0 helpfuls
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