Hi All Could you please help us with the relation between License Position Report and Vmware License key table?What is the table 'samp_vmware_license_key' and how its included in teh reconciliation ? Thanks
Hi I have created number of software models with 'Any' version and Edition based on the entitlement which covers all versions or editions of s particular product. All these models have multiple lifecycle data for the product. APM and SAM Pro works to...
Can anyone point me to documentation that references the significance of the "Active install" field on the cmdb_sam_sw_install table? What is this field used for and what is it supposed to indicate by true or false? Does it impact the reconciliation ...
Does anyone has experience with manually providing license consumption values? For some products it will not be possible to get consumption from any source, so.....entering a value manually seems the best solution.
I want to set the " Currency type " as a read only on currency type field without using DOM manipulation.
For the reference fields, if we click on lookup button, it will redirect to one referenced table. I want to set the custom filter by default in that page.
Maybe someone can help me. Is there a way utilizing the Adobe Direct Connection that we could provision a license in ServiceNow instead of going to Adobe admin console? Basically I want to keep the entire process in ServiceNow in the background. We c...
Hi SAM Superheroes,I read and watched a lot of content about how discovery models are created and normalized, but I'm still a little confused. I ran an experiment based on this ServiceNow video (https://www.youtube.com/watch?v=ePi5WBqJcOI) and upload...
Hi Community,I am setting up CSD for SAM module. I ran into a couple of questions and if anyone can advice me on the following questions, it will be greatly appreciated. 1) When setting up Uninstall Collection in MS SCCM, do I need to set any particu...
I have a requirement to change the date format of purchase date from YYYY-MM-DD to MM/DD/YYYY in Software asset workspace guided set up.On the form of software entitlement & stand view its in MM/DD/YYYY format.I can populate the date in required form...
Greetings all,In step 2 below, I am struggling to find the Related list"Leased Assets" in the following steps:even though it is visible in configure the related list, it gets hidden for some reason, I don't see a UI policy out of the box that hides i...
Hi everyone. I understand Adobe Creative Cloud for Teams integration isn't supported out of the box. So for now, I'm creating the software subscriptions manually...there are only a few. Here is my issue. If UserA has a subscription to just Illustrat...
Hello all,I hope you are doing well?I would like to take the opportunity to ask a question to the community.We currently use the HAM module and we would like to properly disable the Hardware Model normalization feature as we don't use it and it is me...
Hi Has anyone seen this error message when trying to delete a Software Model in SAM Pro (San Diego) and can advise what could be causing it and how to resolve it please?
Good morning, I would like to start using the hardware asset management included within our ITSM Module of ServiceNow.But for the life of me, I am unable to clear out old data in the CMDB and Hardware Table to make room for a fresh start.We had a pre...