All, As per my understanding, software installed on a device is identified under "Exploration" phase of discovery. However, if the same question is asked as "software identified on an IP-enabled device", does the answer remains same - Exploration ?
In which phase is the software running on a device identified?
Hey all! I'm new to Service Now and I've been trying to create a report that contains the VM name and on which host and cluster it's on with their CPU and Cores. For example, I want to do it for all my Windows server for SQL. I've been looking at Win...
As part of the SAM Content Services, does ServiceNow provide Product Classifications for Custom Products? A challenge that we are currently facing is that we have several custom products with no close OOB match, and we need help classifying them. If...
Dear all,I am trying to create a new List Report in the Software Asset Workspace and Group the outcome for the Company. In the "old" interface there was this possibility when building a Report but I cannot find the same in the oftware Asset Workspace...
Hello Team, We have uploaded several entitlements into SAM Pro and would like to make good use of the License Workbench capabilities. We can see several Software Model Results and many Unlicensed Installs out of these, but we don't have any Remediati...
Hi All,I am looking for information on the out-of-the-box (OOB) SAP products that are supported in ServiceNow SAM Pro(Tokyo). I would appreciate it if someone could provide me with a list of these products.Thanks in Advance!
Hi Community, How software models can be created for corresponding discovery models . And how those software models are linked with product lifecycle information that we are getting in software product lifecycle table? Thanks,
HI everyoneIs there a way to install SAM foundation to my pdi？ From the instance action page，i can install SAM Pro，but i only want SAM foundation。Because my custom only wants to use SAM fundation，and the offical document can't explain the detail abou...
Howdy I have a software agreement that allows me to deploy software and pay for it in arrears via a true-up process. For example, I may purchase 5 licenses up front but I can deploy a sixth license and pay for it when I complete the true-up process. ...
Hi Team, I have list of 10000 Users name list using different software versions used in my company. How can i do a Bulk upload of it in the alm_entitlement_user_list. ? ( User Allocation and Device allocation table).Is there any template for the uplo...
Where can I find the ServiceNow product lifecycle dates for all products and versions?
Hi, Can anyone explain the full functionality of Price lists (samp_price_list) and Import Custom SAP Price lists (imp_samp_sap_custom_price_list)? Though I have referred to the Product Docs, I couldn't get the exact point of what these tables do with...
Hello Experts, I have a query regarding "Software Asset Management Professional - Subscription Unit v2" related. I want to get to know how actually this subscription works? In my use case, My company has purchased -4500 SU and I am currently showing ...
I'm trying to help one of my customers figure how to automatically create software reclamation candidates for an employee once they've departed the organization. As part of their departure, ServiceNow receives an update from Workday that marks the ...
