Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Does Discovery Source "SN Asset Management" automatically populate SAM installs table cmdb_sam_sw_install or does it require specific pre-reqs to do so ? Also is SN Asset Management a new discovery method or rebranding ? - or has it always been in ex...
We love this view for Microsfot but our understanding is it should work for other publishers like Adobe and Miro if you are directly connected and have entered entitelements. We only see Microsoft data. Adobe is clean and normalized and has entitle...
Has anyone created a Direct SaaS integration for Techsmith (i.e. Snagit and Camtasia)? Is there a REST API available to allow for this?
Hi Everyone,I’m looking for guidance on integrating Nexthink with ServiceNow SAM Pro to capture and utilize software usage data.Could anyone share the recommended implementation steps or best practices for this integration?Thanks,Chandana.
I’m looking for guidance and best‑practice recommendations on how to correctly model Alteryx licensing in ServiceNow SAM Pro so that Alteryx Designer installs are properly included in reconciliation and consume against our entitlements.Background / C...
Hello All, Im currently working with crowdstrike integration, I saw the below article and it suggests there will be sensor records in active sensors table.But in my scenario it seems to be empty why Anyone have any idea? Ref article: https://www.serv...
Model category is getting set automatically when we create a record in the software model table .. similarly for product model. Where these conditions are define to autoset?
We are planning to maintain software models and their lifecycles (including versions and related details) within ServiceNow. However, at this stage, we are not looking to use the Software Asset Management module. Could someone please share any docume...
What are the tables related to cloud cost management ? In which tables can I find data related to cloud expenses, budget, savings, etc ?
We have ACC installed on our end user windows desktop and laptops. We use an application called Think-cell in our company, it's mainly used with excel and powerpoint, its an add-on to these applications. Has anyone had success capturing usage data fr...
Our M365 integration is pulling subscription records and mapping them to a model associated with ~DMAP150 . However, the Content Library's Software Model Definition and Entitlement Definition for this product both point to ~DMAP990, so entitlements ...
In ServiceNow SAM, how can license consumption be split when one SSO account is associated with multiple Active Directory groups representing different licensed products? We need to allocate distinct license costs to each product accordingly.
Hi All, I have recently changed my company. What should be the next steps to clear my Delta exam? At the moment it is asking me to pay 200 USD to attempt my Delta exam. Some of my friends also has switched company but they didn't require to pay that ...
Hi,I see "state" field is mandatory field and hence throwing an error while importing the entitlements through entitlement import template.I can add this column in the template and update the value as "Build" and fix the error but I am assuming if th...
Hi All, For some of the entitlements the active rights is greater than purchased rights.Does anyone know how this is happening. RegardsVengadesh