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Resolved! Data Collection - OOTB - SAM Data Collection

Hello, How frequently does the job SAM - Data Collection run on your instance? The description says that this PA job is executed after the SAM reconciliation process completes.    So the pa job is tied to the Software Reconciliation process; how ofte...

HEATHERADYE by Tera Contributor
  • 789 Views
  • 1 replies
  • 1 helpfuls

Software Inference Suite on SW Installations

Hello, after doing a lot of tests, I cannot determine the reason of what seems a strange behavior, It's not clear If i'm doing mistakes in the configuration of Suites or there are some issues in the SAM OOTB Process. I explain what I mean: I simply n...

tony_1989 by Tera Contributor
  • 1967 Views
  • 10 replies
  • 0 helpfuls

SAM - Collect Office 365 Usage jobs failing

My direct integration credentials validate fine, however the job  SAM - Collect Office 365 Usage is consistently failing.   where can I get more details, the error message has nothing other than it failed.

Reconciliation by SPECIFIC Company or Country (not 'grouped')

Hi all, I am looking for some assistance here or best practice for running Reconciliation in a 'global' manner. Our initial SAM implementation was fairly simple.  One Company, in one Country.  Now that we have the initial implementation out of the wa...

Stephen42 by Kilo Guru
  • 2215 Views
  • 7 replies
  • 0 helpfuls

Adobe Products

Hi Team, I need some guidance regarding our recent Adobe integration in SAM Pro. Background:We recently implemented SAM Pro and our initial goal was to load all Adobe entitlements into the system.The Adobe integration was completed successfully, and ...

AnikpreetS by Tera Contributor
  • 1417 Views
  • 4 replies
  • 0 helpfuls

SAM

No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...

mathivanan0_0-1760608772327.png
mathivanan0 by Tera Contributor
  • 366 Views
  • 1 replies
  • 0 helpfuls

SUITE MODEL IMPORTING

No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...

mathivanan0_0-1760601974873.png

Resolved! SAM OOTB Reclamation Flow

Hi Experts, I would like to understand how does OOTB reclamation workflow in SAM works. When I set the reclamation rule, its generating removal candidates, But the problem is when I close complete the task (Removal candidate) and reclaimed asset allo...

divyakolli0 by Tera Contributor
  • 1021 Views
  • 2 replies
  • 1 helpfuls
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