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SAM Content update requests

Hi all this is a bit of a vent.  I raised my first one last week and attached a spreadsheet of the non normalized software I wanted adding to the content service.  SN replied asking for the detail in the form of an XML file.  This functionality is ou...

andynewey by Tera Expert
  • 444 Views
  • 1 replies
  • 1 helpfuls

software model not available in existing servicenow tables

Hi all ,  I have 1 excel sheet which has entitlement data to be loaded in software asset management. but the PPN or models not available in servicenow. so before loading entitlement data what are the steps to follow in order to create bulk software m...

SAM Pro Workspace Custom Role

We want to be able to limit visibility of the entire SAM Pro Workspace to a certain Publisher.  For example, we have a user that is only responsible for managing Oracle.  Would like to limit their role so when they access the SAM Workspace, they woul...

Goody6 by Tera Contributor
  • 785 Views
  • 2 replies
  • 0 helpfuls

few models are missing while loading entitlement

Hi all, I was given with 43k records via excel to load the entitlement data in servicenow sam pro  module. i have doubt if we import through import entitlement the bulk data then is there any impact?or through system import set is preferred for bulk ...

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