Hi, We want to store the software package information which is used for automated installation of software as well as the path which comprises of the installable file(s). We want to utilize the OOTB SAM pro software model table but there isn't an OOT...
Hi All,Zurich Release of SAM Pro, our SAM Workspace is now defaulting the Published Status filter inside workspace areas like License Usage & License Operations to Published, and we have to manually clear it everytime we login to the workspace. Can w...
What Software installation Table (cmdb_sam_sw_install)? Who populates the table? And why it is important from Sam perpective? Will my discovery model get normalized if i dont have software model for specfic publisher? Thanks in advance!!
We have rolled out discovery globally. Most of our IBM software on AIX machines is not being discovered. We have verified we have the patterns correctly. We opened a ticket with ServcieNow and basically they said it wouldn't be discovered This is...
Hello friends, I would like to know how can we make this cmdb_sam_sw_install table records clean, current and uptodate. We have ServiceNow, Tanium and custom integration populating this table. Would like to understand how would I achieve this ? How ...
What could be the exact data that will be pulled into ServiceNow from Workday during integration .What are the fields that will be ingested into ServiceNow from workday and how this data is represented in Sam pro tables ?
Hi All, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform.Scenario: 1. We have user subscription-based license model available for Adobe as a publisher.2. We have uplo...
"I have shared 8 attachments for review. These include the Intune data sources, REST messages, and 4 custom REST methods I’ve configured. The goal is to use these custom methods to fetch only Apple devices. However, despite having the correct permis...
We are testing SAM reclamation for Microsoft Visio Online Plan 2 (VISIOCLIENT) in DEV/PRD. Findings:- Visio Plan 2 subscriptions are ingested via the Microsoft 365 Integration Profile and appear in samp_sw_subscription with subscription_identifier = ...
We use Https with mid server to integrate ILMT. Step 1: As per our documentation, we utilized the keytool in JRE to convert the .cer file into a keystore. Subsequently, we securely stored the keystore in the cacerts file on the midserver, applying a ...
I am implementing acc-v with sam, however I do not see data being populated in samp_sw_usage.I have followed below article and installed osquery on the device. Enabled sam policies and checks as per article below.Note - I have installed midless acc.h...
Hi Team,I need urgent assistance with an issue in ServiceNow SAM Pro.We are currently seeing thousands of Adobe Acrobat installations reflected on the Compliance Dashboard under “Installs Requiring Action,” with the reason “No applicable entitlement....
When creating Consumption Rules, I would like to know what's the best approach for our use case where we have 4 Entitlements that falls under one Company, but in 4 various Divisions. Checking the box "Company children" would only allow me to use it o...
Hello,We are planning to integrate ServiceNow with CrowdStrike to ingest data and automate Software Asset Management. The current approach is to use the Service Graph Connector to pull data into a staging table, retain the data for 5 days, and then m...