Hi @SrinivasRamanu1 @dreinhardt - We are currently onboarding Citrix as a publisher in ServiceNow SAM Pro. While configuring the Citrix Virtual Apps and Desktops product, we utilized the Resource Value feature and manually added the consumption value...
Hi @SrinivasRamanu1 , @dreinhardt I'm checking to see if allocation conditions on software entitlements works. If yes what conditions should be utilized if we want specific machines to be allocated by a certain software entitlement. I'm currently us...
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How to select and on what basis we need to select License metrics and metric group in software Entitlement. As there is list of License metric so how can we select.
We have a contract type of "Value Incentive Plan (VIP)" and as there is no choice for this in either the contract or entitlement forms, wanted to get input on which table to add this to. Getting conflicting answers but figure this is a common situat...
Hello community; I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail. I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...
I am trying to get SAM Pro to show all installations of IOS XE. There are discovery maps in place and Csco is listed as a publisher, in addition there are Cisco products with software models in existance. My problem is when I try to create a softwar...
I want to integrate with procurement i couldn't find source about that anyone?
Hi team, I am getting below error when user click on Yes or No button- 'The system cannot find the file specified'. This is the OOB script file ${mail_script:samp_reclamation_notification}. and in script i can see that 'approvalrecc' and 'rejectio...
We are setting the Integration with Dynamic 365 and Power Apps now based on ServiceNow doc Integrating with Microsoft Dynamics 365 and Power Apps • Zurich IT Asset Management • Docs | ServiceNow.According to the guide, the configuration step require...
Hey Team! I'm currently in the process of integrating Microsoft Dynamics 365 with ServiceNow. There's a requirement that when establishing the connection, a global admin has to physically log in to the microsoft platform in order for the integration ...
I want to do integration with Client Software Distribution through SCCM firsst thing I cannot found plugin for version 1 CSD 2.0 is available but it doesnot allow SCCM it only Allow jamf, MS Intune and MS endpoint configuration Version 1 allows SCCM ...
PrerequisitesBefore beginning the setup for CSD 2.0, ensure the following plugins are installed:CSD 2.0 PluginMicrosoft Intune SpokeJamf SpokeAdditionally, verify that your selected providers (e.g., Intune, Jamf) are properly integrated and enabled.M...
there is a requirement of creating a report which tells about the savings made in Old vs renewed contracts. the report should have the clear showcase of the savings made when we renew the older contract.
Hi Team,I am working on SaaS integration of Salesforce with ServiceNow using the SAM Pro module.I would like to understand the end-to-end steps involved, including:Required plugins and prerequisitesExact Flow Designer configurationIntegration Hub spo...
