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SAM OOTB Reclamation workflow - Allocation not returning to pool

Hi Experts, I need help in how the OOTB Software reclamation flow works. I have configured the reclamation rules and successfully generated removal candidates. However, when I click reclaim and then close complete the task, the software does not retu...

divyakolli0 by Tera Contributor
  • 156 Views
  • 1 replies
  • 0 helpfuls

Crowdstrike Saas integration

Hi , Does anyone have any idea on how to related workloads with software modelsI'm currently implementing crowd strike SaaS integration. Before publishing the profile have to create product workload mapping Regradsvengadesh 

CrowdStrike Licenses Required List by in Yokohama

Hi All, We have recently upgraded to Yokohama and followed the recommended steps to recreate the CrowdStrike Integration. The entitlement for Falcon Protect is reconciling correctly with usage and the average weekly endpoint counts is being calcuated...

Karen54 by Mega Guru
  • 634 Views
  • 2 replies
  • 0 helpfuls

Resolved! IntegrationHub plugin issue

Can anyone please assist me how to install IntegrationHub plugin in Zurich instance. is it free resource or paid?please give me the details step of that.

Amrita Dey by Tera Contributor
  • 374 Views
  • 2 replies
  • 1 helpfuls

SAM LAB creating a custom product

I am trying to create a custom product as per the SAM Vancover simulation and this is failing as per the below instructions.  Instructions:Create a custom product to account for software recently developed by the Customer. The customer name is Execut...

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rmadhkada by Tera Contributor
  • 613 Views
  • 2 replies
  • 2 helpfuls

Resolved! Ci field is empty in asset record

Hi All, In asset record the configuration item field is empty.But the asset has the respective ci in the computer tableDoes anyone have any idea? regardsvengadesh

Custom PPN and its usage

What is the purpose of custom PPN, how does it really benefit. If PPN for certain product is not available then we approach the content library team to update the PPN, but we are refrained from using the custom PPN without any reason. does it really ...

Raghuj by Tera Contributor
  • 576 Views
  • 4 replies
  • 0 helpfuls

Resolved! Software installtion table (cmdb_sam_sw_install)

What Software installation Table (cmdb_sam_sw_install)? Who populates the table? And why it is important from Sam perpective? Will my discovery model get normalized if i dont have software model for specfic publisher?   Thanks in advance!!

Ariman by Kilo Contributor
  • 12417 Views
  • 5 replies
  • 3 helpfuls
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