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Unlicensed Install

Hi Guys, Could you please assist me with the unlicensed installs I get a count on the reconciliation results for a product with 50 unlicensed installs but I do not see the same count on the License position report. Instead i see as 'Zero' Metric Grou...

Sharieff by Tera Contributor
  • 2894 Views
  • 3 replies
  • 2 helpfuls

Oracle MySQL Licensing

Oracle MySQL is licensed by number of sockets. There are two license types: 1-4 socket license5+ socket licenseWhich license metric should I use so that license compliance calculation are correct? Note that it is the physical host which needs licensi...

Resolved! Purging of installed software records

I'm seeking a recommendation for how to handle the cleanup of Software Installation (cmdb_sam_sw_install) records when computers are retired from use and returned to stock.  There doesn't appear to be an out-of-the-box process to purge these, and nei...

SAMP True up licensing model

For Adobe, Dropbox, and Miro Subscription we have a Ture-up licensing model.I have set this up as follows: -One entitlement for the number of licenses we have at the start of the contract.An unlimited entitlement for the true-ups. The problem I have ...

Resolved! Software license compliance position missing costs and metric

What is the best way to solve the issue with missing costs for installed licensed software that does not have an entitlement and hence the license dashboard does not show the metric or the cost?   If someone installs something that is not licensed, i...

VMWare vRealize License Compliance

Hello everybody,I have a question about vRealize compliance in Software Asset Workspace and would appreciate it if anyone can help me with this scenario.We have a few VMware vCloud Suites licenses, and this suite includes vSphere and vRealize Advance...

JosielleAF by Tera Contributor
  • 996 Views
  • 2 replies
  • 2 helpfuls

Resolved! Clarification on Product Models, Assets, and CI in ServiceNow

 Hello everyone, I have an issue related to product models, assets, and configuration items (CI) within our ServiceNow CSM installation. Our implementation partner initially configured the relationship between product models and companies as a one-to...

CAD Quiz

NO.16 Which of the following is NOT supported by Flow Designer?A. Call a subflow from a flowB. Test a flow with rollbackC.Use Delegated DeveloperD.Run a flow from a MetricBase TriggerE. Automated Test Framework A&BA&EB&E

Snow preck by Tera Contributor
  • 576 Views
  • 3 replies
  • 0 helpfuls

Resolved! Need Solution

 Which one of the following is true?A. A UI Policy’s Actions execute before the UI Policy’s ScriptsB. The execution order for a UI Policy’s Scripts and Actions is determined at runtimeC.A UI Policy’s Scripts execute before the UI Policy’s ActionsD.A ...

Snow preck by Tera Contributor
  • 544 Views
  • 2 replies
  • 3 helpfuls

Resolved! Answer please

Which one of the following is true regarding Application Scope?A. All applications are automatically part of the Global scopeB. Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflictsC. Any developer can ...

Snow preck by Tera Contributor
  • 1005 Views
  • 2 replies
  • 1 helpfuls
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