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Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes four key phases: onboarding, activation, deplo...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Hi,I was wondering how do you use Product ID field. It is a mandatory field and not always there is a need to use it for Vendor's SKU number. We could use it to populate with the Part number, but in SAM the products are not always normalized via Part...
Good Morning, Our security team is telling us that we need to use the CDM's ForeScout tool to collect asset information, but we are concerned that it will not collect the data that the ITAM needs to manage assets, such as lifecycle information, and w...
what is mean by notifiction and why it is important
foundation data which is reqire to services now
Hello, Just curious to find out how others have been dealing with Progressive Web App (PWA) installations in SAM? We have a few unnormalized discovered software and upon further investigation found that it was from PWA installations from people obvio...
Hello Community,I hope you are doing well.I would like to check if ServiceNow provides any out‑of‑the‑box (OOB) integration between ServiceNow Software Asset Management (SAM Pro) and RISE with SAP or SAP S/4HANA Cloud ERP Private.My goal is to unders...
We're rolling out SAM Pro and want to manage our own ServiceNow subscription (ITSM/ITAM/ITOM/CBS/SAM/.., etc.) inside SAM Pro the same way we manage Microsoft, Adobe and other publishers — i.e. visible as software entitlements linked to a contract, ...
We have Microsoft subscription software records in our instance, and data is available in the samp_sw_subscription table. However, the ‘Last Activity’ field is not getting populated and remains blank for all records.We have integrated Microsoft 365 w...
Hi Team,We have a requirement to bulk delete around 65k Software Models that appear to be safe cleanup candidates.The deletion criteria is:Software Model has no entitlementsSoftware Model has no references in any related/reference tableOnly models cr...
Hi Team, Can you please help that how can I create PA Report of the field like attached file belowfor example if the display name contains for AIX Server is 1000 and 1 is empty it should display like 99% how can i achieve this
Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...
Hi, i am trying to activate the plugin for software asset management, but it failed. kindly help.
Hello all,I’m evaluating ServiceNow Field Service Management (FSM), specifically in the context of inventory and parts management for field operations, and would appreciate insights from those with implementation experience.A few areas I’m looking to...
Hi Team,I’m currently working on a Software EOL workflow in ServiceNow and facing two related issues:All subtasks are Closed Complete, but the parent task (Assess IT architecture impact) remains in Work in Progress and does not auto-close or progress...
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