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Issues with setting up workspace one UEM SGC

Morning all We are in the process of setting up the SGC for the workspace one UEM integration and we have run into an issue which might be WSO side but we are troubleshooting from both sides. We have a connection that returns a token but it fails whe...

Jack62 by Giga Guru
  • 2374 Views
  • 1 replies
  • 0 helpfuls

Update Incident - REST API

Using REST Message POST Method, I'm able to create an incident in another instance of ServiceNow using after-insert business rule. I need help with update of the incident i.e., if someone updates that incident from their end, I want it to be updated ...

Resolved! Change label for catalog variable

Hi All, I have a requirement to change the label of a variable in a catalog item, tried using 'setLabelOf' but its not working as its not supported for catalog forms and i cannot change the label directly because this variable is part of variable set...

sanvi by Tera Expert
  • 4478 Views
  • 10 replies
  • 6 helpfuls

Port 0 Error Resolution

I'm working on a service map with 4 entry points for each of 6 servers using public IPs. The load balancer directs traffic correctly to the servers, but there's an issue with mapping the server pool. The error says 'Failed to identify CI due to the h...

standard change created from service request

Can someone provide guidance on how you can auto generate a standard change from a service request. ServiceNow is still fairly new to our organization, so we need some help. Here is the ask: service requests come in to whitelist an IP, the team works...