what the capaciblity of dyntace to monitor the servicenow instance . I would like to monitor mentioned points using dyntace would it be achievable ?? Script execution flow (and timings) when a record is inserted or updatedBackend query timings when a...
Hi everyone, I would like to check if how can I get the user id of the Opened by in SCTask to Created by field.Here's a screenshot for reference. The script i'm using in workflow catalog task is not working:task.sys_created_by = task.opened_by.user_...
Recently I received an email that after Certification Audit one of the certifications has been invalidated and they have provided me a new Voucher code to retake. This is not fair, I doubt this is done because I used a Voucher without training. But I...
Hello Experts,WSD Reservable Module has a dropdown 'Reservable Type' wtih 2 options: Location and Configuration Item (inactive by default). Is it possible to use Reservable Module to configure reservations for CI's such as cmdb_ci_vehicle? Has anyone...
Hi,I have a "sys_template" (Incident template) for which I have made a new button.It's actually the same button as hidden behind the hamburger- icon ("Insert and Stay").Now I want this button to be available for only this specific template. I have tr...
how to add two functions from script include in a reference qualifier SeatUtils is the script include and getbcp3() is a function. i have another function getbcp2() have to call both in single reference qualifier tried javascript:new SeatUtils...
Hello there,I have two Incident reports reporting Incident States on the X- axis. Now I defined specific colors for both reports, by the settings as seen here below:- "Cart color = Use several colors"- "Colors = A few HEX color codes"This works good ...
HI All, Recently my instance upgraded to San Diego and now we are getting an issue with scheduled reports as It's sending reports in pdf format instead of excel(.xlsx).Also it's not showing any data
I have a requirement where it mentions that no one (including administrators) should have permissions to delete records in ServiceNow.Is there any way to achieve this goal?Any help is appreciated, thanks.
how to create a report on monthly SLA Status like % of Breached & Met without incidents getting repeated .
Thanks to many of you, I can easily access MRVS values in a script include or client script but I know next to nothing about jelly. I've created a UI page which lists certain request items and I have no trouble listing regular variables but I can't f...
Hi I'm wondering whether it's possible to access the catalog item name or sys_id fom a MRVS. Purpose I would like to remove a specific option from a choice variable on the multi-row variable set but for only if it's for this 1 item or if there are an...
Hello All, Good day every one!!!!! I want to implement flat file integration in Service Now from a specific folder available in intranet network or a MID server? I want to know the process of flat file integration from a specific folder What are ...
can we merge 2 webassessor accounts or not?
Hi , I am new to ServiceNow. I trying to learn on how to invoke a REST API on submit. We have a REST API to POST the contents of a form in ServiceNow. How can i build the a simple onboarding form that invokes an API when submitted. Any references wil...
