Hello,When upgrading from Xanadu to Zurich, the usual magnifying glass option has disappeared from reference-type questions used in “Questionnaire” activities within playbooks:Xanadu (OK):Zurich (KO)Does anyone know how to restore the magnifying glas...
Hi everyone,I'm working on a Playbook that includes a "Questionnaire" activity with multiple questions. I'd like to replicate the behavior available in Catalog Item forms, where it's possible to show or hide questions based on previous answers — for ...
How to disable Pause and Done button until one of the step ( Passed, Blocked, failed) is selected?
Currently when we click on the number of incidents or tasks assigned to me or my groups or some other visualization, it opens the list of items below the dashboard, however it appears to be defaulting to only 10 items, how do I increase this to 20 or...
Hi everyone,Following the instructions in this post: Re: SOW Checklist - ServiceNow Community, I was able to successfully display the checklist in the SOW (Side Panel) checklist component on the record form of my custom table, which extends the task ...
How can I rename the list menu "default list" in list page created using templates for custom workspace.
Hello Everyone, I created new Workspace, i have added List as a Page and added few UX lists under pages i.e., Users, Groups and on clicking on the List Page from Sidebars i would like to have list - id and tiny - id on the URL. Currently URL looks li...
When sending an email from the SOW using this tool we need to enforce specific formatting to make sure we have consistent branding (border color, specific links to the portal at the bottom, etc.):we would like to use
Hi Guys,I need to remove the IT Agent Dashboard as a default in SOW and I need to replace it with something else.I migrated 2 of our dashboards to Platform Analytics and made them visible in SOW. I can see them listed, however, it takes so much time...
Hi Community,I am working on Service Operations Workspace (SOW) and have configured Provider Notifications. The notifications are working fine and appearing in the notification bell icon.The Issue: When a user clicks on a notification from the bell i...
I have created a custom workspace and added the oob templates of dashboard, list and record to it. Whenever I open a list of particular module, the url shows with list id and tiny id in the service operations workspace as below./now/sow/list/params/l...
Hello community!Our Service Desk Manager built himself a custom dashboard in Service Operations Workspace (SOW) and would love to land on it by default when clicking the "Dashboard" button in the left ribbon. Right now, every time he logs back in and...
How I can create the Email Tab like here (Picture of the Incident Form, developed from another Developer) for RITM form?
Sow Button in Sc Task record to show below fields 1. Show ScTask - Drop down choice to show list of Sctasks under this RITM(it contains 1 main task and 3 types of individual ScTasks)2. To - reference to user table which is GlideList field Once ...
