Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Some of you already know, and some of you might have missed it: With the introduction of the Next Experience UI, also a Dark Theme was introduced. Unfortunat...
Hello everyone, Good day, welcome to ServiceNow Washington DC upgrade video series.As we know ServiceNow's Washington DC version is going be Generally available in the month of march.In this video we will discuss on how to create a project plan for W...
Sometimes, I can be a late adopter, resistant to change... I learned the platform using the classic UI and I continue to use the classic UI to do scoped app development when I can, instead of using Studio or AES. Change is hard and why would I want t...
In this article I want to share one of the frequent and complex requirement we usually get in Service Catalog forms(Service Portal). which is Dynamic HTML tables on Catalog forms with Add and Remove rows. Requirement: We need to display a table (e...
How we can invoke 3rd party system that expose GraphQL API from ServiceNow? Challenge that many users are facing is that how we need to use GraphQL query with variables when we try to invoke it. It's very simple in ServiceNow, We need to prepare a ...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Importing?Easy Impo...
Bonjour Community, Recently I had received a requirement to display a read only table of the assets that are currently assigned to the current logged in user. Something like this: This can be achieved using HTML type of variable in Catalogs. In the...
GlideJsonPath API I like to work with JSON, ServiceNow in Vancouver has introduced a new API related to JSON which is **GlideJsonPath.** I find this API very useful as it helps reduce the amount of code needed when working with JSON. I have ref...
Hello everyone, In this article I am going to share my experience that I have been in a situation to update email address (login id) in all Servicenow accounts i.e. (community, developer and now learning) because all the accounts I have created us...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Subscription Manage...
Following ServiceNow Product documentation, starting in Rome Patch 4, you can configure mutual authentication for the MID Web Server extension using the Transport Layer Security (TLS) protocol. Mutual authentication for TLS is called mTLS. During mut...
Hello, I noticed there was no OOTB Knowledge Categories widget that shows subcategories, so I made one. The code for client controller, server script, body HTML, and CSS is here: https://github.com/dppedersen/SNOW_knowledge_categories_and_subcategori...
Hello Everyone, In this article, I will discuss about the Refresh button for individual tabs of Agent Workspace. Purpose OOB user cannot the refresh individual tabs of Agent Workspace, they have to hit the browser's refresh button which will reload...
Have a need to insert a journal field or any of field that you want and track it on the activity feed. You can use the below steps and insert your table or follow this link to step by step video tutorial. Navigate to system definitions > dictionar...
Please note that this guide is no longer being maintained. Please refer to product documentation for the latest information. If you are using both Slack and ServiceNow, you have an opportunity to signal users operating within Slack of events that ha...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field The issue described in this content, has been fixed by ServiceNow in the Vancouver family release. Hi all, Any Predictive Intelligence solutions active in your insta...
Hey Everyone, I thought I would share a neat little trick for Flow Designer which I used in a recent integration I completed. I wanted to add a Comment, OR a Worknote, based on a condition in my subflow inputs. Normally, you could do an IF an includ...
Audience: Intermediate to advanced developers/admins. Recently I’ve been asked to explore the possibility of a scheduled import (e.g., once per month) of a file, which will be stored on an FTP server. As always, my one stop shop for information wa...
What is Flow Designer? If you have not worked with Flow Designer, you probably wonder, “what is Flow Designer?” Well, ServiceNow has a great introductory video on their YouTube channel. Still, I’ll provide an excerpt directly from the ServiceNow data...
Part 1Part 2Part 3 Part 4 Part 5 Bidirectional comment sync According to ServiceNow's licensing model, a user who only has the "approval_user" role is also only allowed to work on approval records. In addition to approving or rejecting, such a user...
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