Latest Agenda: April 19 - Launch Virtual Agent with different experiences Platform isn't the only one with an Academy! Also check out our Virtual Agent Academy, a live demo + Q&A video series hosted every other Tuesday, and learn more about how V...
Name: Password_GeneratorAPI Name: global.Password_GeneratorClient callable: trueApplication: GlobalAccessible from: All application scopesActive: trueScript: var Password_Generator = Class.create(); Password_Generator.prototype = Object.extendsObject...
Hello All, I wanted to share the new BurnUp functionality I developed for my organization after hearing about the need and collecting the required datapoints from our Business Analyst. This is an alternative to the Out of Box Burndown functionality,...
Hello, Good morning, Are you looking for tips and tricks which help you to save time and effort on now platform? Below are a few helpful things that make your developing experience or instance managing to another level. 1. Shortcuts: You can use the ...
Hello, Servicenow Ninjas, I am back with one more interesting topic i.e. Parsing excel in ServiceNow. I am sure there are multiple ways but I am sharing a non-complex and easy one. My Requirement - Parse an excel which is submitted by a user (so th...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Instance Health?Hea...
Quite a lot of customers use the Table API via REST to extract information out of ServiceNow for various reasons like consolidating in local data warehouses etc. While the API itself is quite optimized and can also handle larger data volumes pretty f...
One of the biggest changes in the San Diego release is the Next Experience UI. The Next Experience Unified Navigation provides the tools you need to navigate between the items you use in your instance in one pane while also being able to receive noti...
The latest and greatest vulnerability to hit corporations is the Log4j vulnerability that allows remote code execution on platforms using the java library. How does this impact ServiceNow? ServiceNow uses Log4j like many other java based application...
How to address the below error: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997723 AWS Cloud Discovery with instance profile / IAM Role fails if IMDSv2 is used - agent logs. 03/10/22 18:50:50 (569) Worker-Standard:APIProx...
Hi Community, in a way, this hardly seems worth mentioning since it's so trivial.However, I've heard so many comments like "I never thought of that" that I'll post it anyway: When adding a value in a slush bucket, it winds up at the bottom of the "Se...
Hola Community, In this video, we will see how can we activate auto-numbering in a custom table. Please mark this article as Helpful if it helped you. Cheers, Hardit Singh Please connect with me on YouTube Please connect with me on LinkedIn
Recently, I came across a requirement from one of the customers which was an interesting one. I thought it would be wise to share my experience with respect to developing that. There are sometimes scenarios where the customer is searching something o...
This is a nice little script that brings an out-of-sight field on an unfocused tab to the forefront when the user takes an action. As an example, a user is working on a change task and hits Cancel Task. But we want the user to enter closure informa...
In the six months since our last Microsoft partnership update, we continued working on joint new initiatives, as well as making enhancements to existing integrations between our platforms. Our efforts resulted in a number of enhancements that allow o...
As many customers prepare for going-live with AI Search, there are a few best practices steps to ensure a smooth go-live and first few weeks.AI Search Go-Live Checklist Enable AI Search in production in advanceLogged in users can review the AI Search...
Couple of frequently used script I have put together couple of frequently used scripts, that may helpful for quick reference Regex if blocks This is helpful because no need to worry about the case. Starts with, end with conditions are easy //reg ex i...
Time to time someone may need to remove the "orphaned" user - role assignments from the "sys_user_has_role" table due to cloning or other activities. I have written a fix script to easily remove this records and also include "inherited" roles which ...
Do you need to find details about slow queries coming from inbound integration calls to APIs? Below are three tables that can serve as a starting point: TableFilter usingRelevant fieldsSlow queries (sys_query_pattern) Example Java stack trace starts ...
From our Community posts, we still found some our members don’t know how difference between Agent workspace and web experience workspace (Now Workspace) is. They think Agent workspace can be converted to Now Workspace. The answer can be found fr...
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