Quite a lot of customers use the Table API via REST to extract information out of ServiceNow for various reasons like consolidating in local data warehouses etc. While the API itself is quite optimized and can also handle larger data volumes pretty f...
One of the biggest changes in the San Diego release is the Next Experience UI. The Next Experience Unified Navigation provides the tools you need to navigate between the items you use in your instance in one pane while also being able to receive noti...
The latest and greatest vulnerability to hit corporations is the Log4j vulnerability that allows remote code execution on platforms using the java library. How does this impact ServiceNow? ServiceNow uses Log4j like many other java based application...
How to address the below error: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997723 AWS Cloud Discovery with instance profile / IAM Role fails if IMDSv2 is used - agent logs. 03/10/22 18:50:50 (569) Worker-Standard:APIProx...
Hi Community, in a way, this hardly seems worth mentioning since it's so trivial.However, I've heard so many comments like "I never thought of that" that I'll post it anyway: When adding a value in a slush bucket, it winds up at the bottom of the "Se...
Hola Community, In this video, we will see how can we activate auto-numbering in a custom table. Please mark this article as Helpful if it helped you. Cheers, Hardit Singh Please connect with me on YouTube Please connect with me on LinkedIn
Recently, I came across a requirement from one of the customers which was an interesting one. I thought it would be wise to share my experience with respect to developing that. There are sometimes scenarios where the customer is searching something o...
This is a nice little script that brings an out-of-sight field on an unfocused tab to the forefront when the user takes an action. As an example, a user is working on a change task and hits Cancel Task. But we want the user to enter closure informa...
In the six months since our last Microsoft partnership update, we continued working on joint new initiatives, as well as making enhancements to existing integrations between our platforms. Our efforts resulted in a number of enhancements that allow o...
As many customers prepare for going-live with AI Search, there are a few best practices steps to ensure a smooth go-live and first few weeks.AI Search Go-Live Checklist Enable AI Search in production in advanceLogged in users can review the AI Search...
Couple of frequently used script I have put together couple of frequently used scripts, that may helpful for quick reference Regex if blocks This is helpful because no need to worry about the case. Starts with, end with conditions are easy //reg ex i...
Time to time someone may need to remove the "orphaned" user - role assignments from the "sys_user_has_role" table due to cloning or other activities. I have written a fix script to easily remove this records and also include "inherited" roles which ...
Do you need to find details about slow queries coming from inbound integration calls to APIs? Below are three tables that can serve as a starting point: TableFilter usingRelevant fieldsSlow queries (sys_query_pattern) Example Java stack trace starts ...
From our Community posts, we still found some our members don’t know how difference between Agent workspace and web experience workspace (Now Workspace) is. They think Agent workspace can be converted to Now Workspace. The answer can be found fr...
Introduction Since Kingston release we have system property that can greatly improve default behaviour of TinyMCE, default HTML editor used throughout the instance. I wanted to share with you my findings about it. It is called glide.ui.html.editor.ex...
I was requested by a customer recently to calculate the due date for a case which was let's say X business days from the date of create/update etc., Now we know that setting a due date can be a challenging task due to a lot of moving parts, such as s...
In this recording, I’m presenting the integration of ServiceNow with Quorum, an Enterprise Ethereum blockchain originally developed by JPMorgan Chase and recently acquired by Consensys. Quorum is a “light fork” of Ethereum, that uses roles to “permi...
It is well known in the ServiceNow Community that releases are named after cities. What is not known is how it is decided what city will be used for the naming. Investigation Triggered by the questions and suggestions in both the Community and Linke...
ServiceNow's San Diego has some pretty awesome features! Whether you're preparing to upgrade or need to take the Delta Exam, this video will give you the edge you need! Enjoy!https://www.youtube.com/watch?v=kr5TAQStKoo
Did You Know?Table level reference field auto-complete A common UX enhancement within ServiceNow is to enable users to search on multiple columns rather than just the display field by using an auto-completer. However, did you know that you can set...
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