Hi Everyone, This article introduces a Lab of have written showing how a CMDB Integration can be implemented with incoming Emails with attached CSV files. I created this for several reasons: (i) I teach CMDB Fundamentals and I wanted to show how the...
Part 1 Part 2 Part 3 Part 4 Part 5 Custom "Approve" and "Reject" buttons & beyond It has always bothered me that the two important buttons "Approve" and "Reject" were colored the same as all other buttons. Therefore, I wanted to give these but...
What is Automated Test Framework (ATF)? ATF is a ServiceNow application purpose-built for automating functional testing of ServiceNow applications to ensure they work as expected when changes are introduced. It is available at no extra license cos...
The enablement of SSO is pretty simple when you know the Identity provider details. Mean how to register the instance payload with your identity provider & how to create the record within Servicenow instance with the Identity provider. Remaining all ...
This guide is no longer being maintained. Please refer to product documentation for the latest information. SMS is highly effective at enabling you to gain the attention of your users, for situations where immediate action is required. We at Servic...
The difference between ServiceNow Document Management and ServiceNow Knowledge Management lies in their distinct focus, the type of content they handle, and how they are used within an organization. 1. Purpose and Focus Document Management Syste...
When running a flow if you receive following error Invalid return type encountered, check the following 1. Check if the action has any script step, if yes check if the script step has correct syntax as below (function execute(inputs, outputs) {//your...
The setRedirectURL() function does not work in the Portal, as documented here. If your page has a form widget for example, any redirects you built into you UI actions will fail - the portal just stays on the page after submission. We've found a way t...
Create a unique QR code for the asset or any record of a ServiceNow table;- 1. Create a UI script and import the js package (jquery.qrcode.min)- UI Script name- jquery.qrcode.min 2. Create a UI page and use the UI script jquery.qrcode.min as the so...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field What is shared in this article, might not be best practice. Just sharing this to explore possibilities, find openings in ServiceNow, and have a mindset that your imagin...
I know, I'm not the first one who presents such a list of tips and tricks for working with ServiceNow, but for me it is the only way to have everything on one page. I have posted most of the items below on my LinkedIn profile, but there it takes se...
Session Title: Elevate your ServiceNow code: GlideQuery & GraphQL essentials for pros Session Link: Click here Speaker Profiles: @Filip Vojt__ek, @Dhruv Gupta1 The article is a placeholder for all the links related to GlideQuery and GraphQL. The p...
It seems that more and more users are working with Agent Workspace because there are more and more questions asked about this topic here in the community. And of course it is also about enhancing the existing configuration options and features wit...
Responsive Email Templates for Mobile & Desktop A Responsive Email Template Design is about how you can send an Email/Notification to the End Users that can appear based on the Device i.e. Desktop/Mobile. It gives a proper look and feel on all your d...
Introduction Document Viewer is a platform feature that will enable users to view enterprise class documents inline within the platform attachment, instead of downloading it to the local device and then opening the documents with a locally install...
Dear Community members, Hope you all are doing great! Did you know that how to find sys_id using global search? In this article, we will look into that. Without any further delay, let's get started! Precap : Many times, we required to find sys...
Case#1 : I would like to display only Incident Number, Caller, Short Description when I click on Preview Icon from Incident List view. Go to Incident Table DefinitionClick on "Layout Form" link under Related LinksCiick on "View name" and select "New"...
The following lines may not mean a great gain in knowledge, and I am sure that one or the other author has already written about this topic here in the community before me. However, since the result is quite interesting, it was worth a new article ...
Bonjour Community, With great power comes great responsibility. (ServiceNow Admin Rights)When we have admin rights we have the access to execute the Background Scripts and they can be really helpful in modifying or creating bulk records but they can ...
I have created a tailored fit step by step guide on how to confidently guarantee your pass on your first take of CSA exam. Go through the SN Fundaments from Now Learning– to acquire the exam voucher which will allow you to take the free exam take. Th...
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