Hi Folks, What is the best practice for notating user accounts that are service accounts? As we continue to integrate on the platform, we're getting a number of Service Accounts and I would like to be better able to review which users are/are not Ser...
Dear SPM Experts,We are using Washington release - Washington DC Patch 1 Hot Fix 2 however the issue does not seem to be the version of ServiceNow.When we create a new project, we see the timeline/phases at the top of the project page. I am unable to...
Hi @Ankur Bawiskar , I have a small requirement to fulfill previously your solutions helped me a lot .There are two fields working and Name . In working there are two values A and B , if user selects "A" Name field should be reference field of cur...
On the Service Portal the date time picker is very nice but our users have told us that when they use the arrows to increase the hours they sometimes don't notice that the date changed and this causes problems. The Options - Bootstrap 3 Datepicker ...
Hi All,We have a requirement to filter CI selection on Change Request form to show CI's from the Principal Class filter only for which we are using the below Reference Qualifier override on Change Request which correctly filters CI's from the Princip...
I created a variable set in catalog item. I created a open for field with reference field from User table. If logged in user is manager then he/she can raise the requests for their sub-ordinates as well. How can I achieve this using client script?
I am tasked with revamping Employee Center Pro as my organization's go to service portal. The problem I'm facing is that I have to keep switching my application scope from 'Global' to 'Employee Center Pro' for the smallest of tasks (cloning widgets, ...
ServiceNow is the number one no-code, low-code, and pro-code platform that has successfully demonstrated how to easily design forms by easy drag and drop. It has helped a lot of end users who are new to the platform in designing and configuring views...
Hi all, I'm looking to add an OR condition using a before query business rule for a query that is running with an OOTB script include. I'd like to avoid editing the script include itself. I've already identified how to narrow down exactly when the qu...
Ladies and Gentlemen!I need all the detail about how to configure integration between ServiceNow and QRADAR (IBM). Please provide the specifics of steps after the QRADAR plugin is installed. Thanks for all the help.
Hello, I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".What d...
We have multiple Catalog Items, and recently updated a few to include new variables and such. During the update, our Search Tags/meta got deleted/removed/rolled back to a previous version. As a result, our Item doesn't come up in search by name. We...
When I open the incident ticket by default "related search results" comes down the short description.Is there any way I can toggle the "Related Search Results" so that user won't see knowledge search results.My Observations : Related Search Results i...
Hi Team, I have written a client script on change to make the field invisible for some of the companies . function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } alert('enter change'); i...
Hi,We have below steps in Flow and trigger is Stage changes to 'Draft' on a Custom table.Step 1 Stage is 'Draft'Step 2 Stage is 'Manager approval'Step 3 Stage is 'VP Approval' So if at step 2 or 3 it is rejected I set the Flow Stage back to 'Draft' (...
