Resolved! Change Request
Does "ITIL" role is enough to edit the change request or does it require "sn_change_write" role?
Forum Posts
Permission to create application scope
I would like to know what permissions are required to create an application scope?It's best to have official information provided
Resolved! Is there a feature to force periodic password changes in OOTB?
For example, is there a function in OOTB that sets sys_user's "password_needs_reset" to true every 90 days?When I searched for web articles, I found the following Now Support article, but this requires writing a script. https://support.servicenow.com...
Pass Location and Configuration ID variable to SCTASK with flow designer.
What is the trick to pass the config id and location variables to the SCTASK record with flow designer?I have it set up like the image attached. The config id and location fields are blank when I log a test task.
Demand submitted by field not showing when creating New record
Hi everyone, I am new to ServiceNow and working on the form design for dmn_demand record. The issue I am having is that when i create a "new" record in the demand table the field 'Submitted by' does not show as I think there is some sort of logic be...
Is anyone else getting spam email from the community?
In the last few weeks I've been getting spam email from the ServiceNow community email address. Most are in a foreign language (for me, anyway) and the ones that are not have nothing to do with ServiceNow - for example, a "user's" experience using a...
Resolved! setStringParameter() vs setStringParameterNoEscape() what is difference? what is the individual use, pros and cons ?
setStringParameter() vs setStringParameterNoEscape() what is difference? what is the individual use, pros and cons ?
CSM record working times. (Worked time)
Hi Team, How does the Time-Worked function work in the CSM Workspace? Where can you see the history of the working hours entered? We do NOT have the Time Card module installed. BR
Attachments contribution to overall instance Storage
I have been looking at the Storage consumption on our instances and I realize that the biggest table in the instance is the sys_attachment_doc table which is nearly about 21% of the total production storage for us.The local database storage for attac...
ServiceNow Foundations: How to Import Data in ServiceNow Using Import Sets (ETL)
As a ServiceNow Implementor or Administrator, you may be delegated a task on how to import data from a CSV file. Transferring or data migration has been a practice for firms that are starting or using manual to semi-automated. Data can be coming from...
Resolved! Make the Project Number field with the role (OOTB) Project Manager read-only.
Hi Team, Make the Project Number field with the role (OOTB) Project Manager read-only. what approach would you take?BR
ServiceNow Foundations: The Single Source of Truth of The Enterprise Service Management (The CMDB)
ServiceNow has designed the Configuration Management Database (CMDB) so well and put in place its reputation as the platform of platforms! ServiceNow CMDB consolidates automatically from multiple sources, like cloud assets ( AWS, and Azure to name a ...
ServiceNow Security:3 Dead Simple Tactic,Secure ServiceNow Forms Even If You Are a Complete Beginner
There are three simple and powerful techniques for securing a ServiceNow form.TableAll fieldsDown to a specific fieldThe ServiceNow platform provides you with different capabilities for initiating security hardening techniques. Improper configuration...
Resolved! difference between audited table deletion and normal table deletion?
I just had a question In PDI I created X, Y tables and created sample records, out of them for X table I went to dictionary for collection type and I kept audit as True and for Y table i didn't.In both the cases I am able to delete them and able to ...
Resolved! Pre-populate a condition field in a new record
Hi, I need to pre-populate a condition type field on a new form. For context, the field is on a custom table, and users should be able to create copies of the records stored in this custom table. This copy shall not be inserted immediatley (so, just ...
