ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! User Approval + Manual Approval

Hello all, I have a request to add a manual approver in case that the requestor's manager is on leave and cannot approve. I'm using the Approval Coordinator for the manager approval and the manual approval. But when adding the a manual approver and h...

find_real_file.png find_real_file.png find_real_file.png
Kyu Min by Kilo Guru
  • 14072 Views
  • 12 replies
  • 2 helpfuls

Resolved! Show all comments from RITM in email notification

We have a requirement that all the comments added in a RITM should be available in email notifications.In our system, when an RITM is generated, there could be multiple tasks assigned to different teams.The team handling the RITM should be able to se...

prithatcs by Tera Contributor
  • 2741 Views
  • 3 replies
  • 0 helpfuls

Resolved! Icon link color

Hello.When we add a icon link widget, we can see only 6 set of colors.How can we add or customize these colors.Or if we want to configure a new primary color how can we do that. 

MeganDev by Tera Contributor
  • 1369 Views
  • 1 replies
  • 0 helpfuls

Resolved! How can Okta create records on cmn_department

I have set up Okta on my instance and currently use it to provision users.  What I would like to do next is have Okta create records on cmn_department. When a new department is created in AD I would like it to be added to ServiceNow. I think I need t...

Chris5 by Kilo Expert
  • 5886 Views
  • 16 replies
  • 5 helpfuls