Resolved! Why we extend table?
Hello Community, I'm not clear about why we extend the table. Even if we insert records in the child table it gets populated in the base table. please help me to get out of it. Thanks In Advance!
Forum Posts
Resolved! Hw to set an Incident as a Parent incident Using Script?
I want to create a UI action button to create a new child incident with the current incident as a parent.
admin@example.com, hradmin@example.com
Hi, I have a question about these IDs(admin@example.com, hradmin@example.com). I understand these comes with the instance as default. I initially thought these are test data and need to be deleted once the instance is set properly with respective use...
Resolved! Why my CMDB Query Builder result always shows upto 10,100+ records only?
Dear Experts, Need your kind advice on this. Using Query Builder, I am trying to develop a query that will show all Database Instance and its related Server. I have around 50K db instance records but when relating to Server (which also has 50K recor...
How to See Default Service Catalog Categories
Hello: If I'm understanding the Service Catalog documentation correctly, the catalog should come with default categories (first screen shot below). In our instance we have none of these default categories (Hardware -> Computers etc) - last two scree...
Resolved! How to hide Save button in Service Portal form view
How to hide Save button in Service Portal form view
Now learning portal access issue
Hello All, I am unable to login to the now leaning portal . I am able to put the login details and verify the OTP but when verified the authintication code i am not able to see the learning portal in stead of that it is getting redirect to "http...
Ignore errors in Powershell
Hi, Im running a script which pulls list of AD group members from a remote server. When i run the script for some groups im not able to fetch the members due to some error. I want the script to ignore the error and continue execution for rest other...
Importing data from 3rd party REST API without IntegrationHub
Hi, I'd like to know how I'd be able to import data from a third party tool that provides a REST API, without IntegrationHub. Basically, I expected to be able to define a REST message with a GET method, which returns some data, which in turn gets ins...
Hi All, I need some help on translation for announcement on the portal. I have created an announcement and I have translation in translated text created as well but I switch the language translation is not happening each time i need to do cache.do so
Hi All, I need some help on translation for announcement on the portal. I have created an announcement and I have translation in translated text created as well but I switch the language translation is not happening each time i need to do cache.do so...
Resolved! Add a link to the Service Portal from the Next Experience UI user menu
Has anybody tackled adding a link to the service portal in the user menu after upgrading to San Diego? The old method on UI16 was to use an AngularJS selector and insert an html element into the menu, but that method doesn't seem to work now. I don't...
Email Notifications Best Practices
Hello everyone! I am asking in general, -what is considered as best practice when it comes to email notifications? -Do we just deactivate all the OOTB notifications? and make our own if they do not fit our need 100%? -or maybe we can do some changes ...
How to auto populate reference fields with client scripts
How do I write a client script to auto populate a reference field when "requested for/name" field is populated?
How can we disable the error Invalid value on Update?
For whatever reason, we're getting the following error after clicking a UI action even though the UI action is successful in setting all of the field values correctly. Since there really isn't an error, is there a line of code I can add to this to cl...
Resolved! Now platform auto-redirect to App Engine Studio
I have claimed my instance in the developer.servicenow.com but when i access to the platform, 4 or 5 seconds after redirects me to the App Engine Studio. Here a video for you to check what's happening:https://youtu.be/G-FqA0k9C64 Any ideas on how to ...