The stage activity of the requested item was completed but it displayed one more stage which is Request Approved (Request Approved).
There is a function called getUserPreferences(), I have to do the set, saving that data in the 'sys_user_preferences' table how can I do? (function() { /* populate the 'data' object */ /* e.g., data.table = $sp.getValue('table'); */ try{ var us...
Hello, We are using the Employee Service Center and have begun exploring the use of the Alumni Service Center for off-network access by active employees, employees on leave and former employees. My question is whether a content author can create a si...
We have multiple 'File attachment' type fields on XXX table. At the backend in sys_attachment table all such records are stored as "ZZ_YY"+current table name. How does the system identify that this attachment is specific to this file attachment field...
As part of load test to find threshold, I am running an import to insert data into a custom table which has several business rules, workflow and flow? I can use gs.info in scripts to find which business rules, workflow and flow got executed. Is there...
Good afternoon, I just have a quick question. I have a manager who wants to edit survey responses from vendors. Is it possible to edit a submitted survey? Best regards, Corey
Hi, I have two variables - test and target .both contains a list of sys_Id separated by comma. Now I have to write a business rule which compare the sys_ids in test with that of the target and will throw an error message if any of the sys_id in test ...
Hi All,I am trying to use a subquery to retrieve records from a table that belongs to a table that is joined to another table. The schema and execution results are as follows 1.Table:Affiliation[u_affiliation](Global Scope) u_user_name Reference User...
Hi We have a survey record on asmt_assessment_instance table that gets triggered when an incident is resolved. I have a new requirement that when the survey instance is completed a notification gets sent to the incident assignee with the asmt_assess...
①「N回以上パスワードの入力ミスをした場合に、アカウントロックする」ということを実現したいと考えています。OOTBでの設定箇所がありましたら、ご教授いただきたく存じます。 ②また、「過去に使用したパスワードはM世代の間、再利用できない」ということも実現したいです。OOTBでの設定箇所などがございましたら、ご教授いただきたく存じます。
Is it possible to just activate one of the plugin from this ITSM Roles group? Among the 4 plugins, we need only PM related plugin (mentioned below). Can we have only that activated in our instance?Plugin: ITSM Roles (com.snc.itsm.roles) Includes: ITS...
Hi All, I am trying to combine two Encoded queries with an Or condition, example: query 1 = 'element_id=' + converseRecord + '^valueLIKEhow^valueLIKEhelp'; query 2 ='element_id=' + converseRecord + '^valueLIKEwhat^valueLIKEissue'; gr1.addEncodedQuery...
Hello, I have a flow which is triggered by the Service Catalog. Using the ootb action Get Catalog Variables. Then in the Catalog Task - genereted from the Create Catalog Task - Assignee will update variables. If I want then to operate on those variab...
I created a ATF to test change request risk assessment. Here are the steps: 1. Record Query2. Open an Existing Record 3. Clicked a UI action: Clicked UI action 'Risk Assessment' on 'change request' form 4. Set Component Values (Custom UI) I set all ...
I'm very new to working with the flow designer so the answer to this is likely to be obvious to many of you. (I've been using workflows.) We're splitting one service catalog request item in two so I copied the flow someone else wrote for the original...