Path to ES6, ES7?
Is there current roadmap to upgrade the platform to ES6, or 7? I know Helsinki upgraded it to ES5.
Forum Posts
Resolved! Feature Request: Apply styles to read-only fields
I was recently informed by Now Support that UI styles cannot be applied to read-only fields, and for this 7-year-old known issue, PRB663205, "after carefully considering the severity and frequency of the issue, as well as the cost and risk of attempt...
Resolved! Catalog item is not showing up in portal search
Hi Team, We have a requirement wherein we have to replicate a catalog item in the same name for the customer. The new catalog item would be a refined one and the old one would be set to inactive. Both the catalog items have exactly the same name. The...
Resolved! Date Picker in widget is not showing correct date in portal
Hello,I have created a date picker in widget that will take input date from user. The date picked by the user updates a field in Approval table. But it is updating wrong date, it is updating one previous date like if I enter 24 it updates 23 in that ...
Resolved! Caused by Change and Change Request field must not be the same Change Request number in incident
Hi All, I want to restrict Caused by Change and Change Request field should not have same change number. can you please help me on this. Thanks.Arun Pratap
Resolved! Upgrade MID Server from Rome to Tokyo fails
Please point me in the right direction, a client recently upgraded from Rome to Tokyo and the MID Server has failed. MID-Server Record says the following:Reported MID Server version 'rome-06-23-2021__patch10-hotfix2a-09-02-2022_09-28-2022_1908' is no...
Resolved! The appropriate role to view the AI Search Analytics for the EC Portal
In AI Search Analytics, we want to view analysis of search queries in the EC portal. ("/ esc" )What are the appropriate roles to assign to users?・The following roles are required to view AI Search Analytics:.*Specifying this role does not display the...
Resolved! Setup ServiceNow Password Policy to not contain username when user configures new password
Hello,I am new in exploring ServiceNow's password reset application. Although my organization's passwords are synchronized via a 3rd party integration, there are some cases where passwords in ServiceNow for admin and service accounts are configured i...
Resolved! Business Rule to Create hyperlink in Work notes
Hello, I have an onBefore() BR and I need to create a clickable link in the work notes. I have a script, but it is not working. Not sure what I am doing wrong. This is what I have: (function executeRule(current, previous /*null when async*/ ) { ...
Resolved! Is it possible to mask my current instance's URL from a group of users and display a custom URL?
Similar to the concept of ServiceNow's capability to associate custom URLs to your instance, I want to mask my current instance's URL from a group of users and display a custom URL. Example: Current instance name: Instance: companyname.service-now....
How to implement on Premise AD with ServiceNow?
HI All, 1. How to implement On premise AD with Servicenow using flow designer? (note: want to know what is on premise AD) 2.We Already implement the Microsoft Azure AD with serviceNow, for this how sync will achieved by using flow designer? (note: we...
How to tell if the recipient received the email sent from ServiceNow
How to tell if the recipient received the email sent from ServiceNow, as the flag is "sent". Scenarios could be the email address is incorrect, or the person left organisation and account is locked, how to identify if its actually delivered.
Resolved! knowledge result limit to one knowledge base in serviceportal
i, My use case is to limit knowledge records presented in Knowledge Search page -->Knowledge Result(widget) to only one knowledge base. I followed the posts listed below, both mention about adding new contextual search. 1. https://community.servicen...
If the short description contain infra keyword in the beginning then category should add a new choice “INFRA” and set it to the same.
If the short description contain infra keyword in the beginning then category should add a new choice “INFRA” and set it to the same.
Catalogue Item not showing Submit button
I have created a Catalogue Item and selected Request method as Submit but when I check it on Portal it is coming up as Order now.What am I missing here?
