Resolved! how to give the approvals for requestor's manager
how to give requestors manager
Forum Posts
Need Separate Update Set for Every Application?
I'm configuring ITSM Agent Workspace. I want for my List Categories to be in alphabetical order. So I want to set all of these order values to the same number so that ServiceNow will use the Names for ordering rather than the hard-coded order value...
[Encrypted Emails] with ServiceNow
Hi Experts, Is it possible to send encrypted mail with ServiceNow? I have gone through a few community links which say ServiceNow does not support it. Has anyone tried it? Any help on the topic is much Appreciated Thanks, Raj
Resolved! Dynamically instantiate Script Include
I'm trying to dynamically instantiate a Script Include. Based on some other forum responses here is what I've done in the Scripts-Background interface: Script Include: Scripts://Traditional approach: WORKS!var obj = new global.TestAPI();var result =...
Unable to download MID Server files from my instance
Unable to download MID Server files from my instance. Getting below error, do anyone know why we are getting this error? Able to download below Windows (ZIP), but it does not have installer.bat file required for the installation
Run Flow on multiple tables at a time
Hi there, I have created a flow like this: This flow will make the release record Active when state reset to Draft from Closed complete/Cancelled. I want to do this for few other tables like rm_task, rm_release_phase and rm_feature. I don't want ...
How can we disable SUBMIT button on Service portal and ITIL view when we select particular value on catalog variable on a catalog item
How can we disable submit button on Service Portal view as well as ITIL view when we select Particular value under catalog variable on the catalog form @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta ...
Resolved! Which roles does the ServiceNow Account need on the SCCM Database for the SCCM Spoke to work?
Hello, I am trying to set up the Integration Hub SCCM Activities and went through the whole set-up process.When trying to connect to the SCCM DB with the MID Server with Windows Credentials I get an "Authentication Failure" error.I couldn't find any ...
Resolved! How to use the List Template in a viewport
Hi everyone, First of all, Happy New Year 2022!!! Hope you are all fine!! About my question, I want to create a page with different tabs, in each tab, create a subpage or viewport in which I create a List Template. What I have tried so far didn't wo...
Group Roles are not getting added to a user. Roles related list remains empty.
Observed an issue on all the instances DEV, QA and Production. When user is added to a group it is no more adding the default roles of the group to the user. This is a P1 issue on client environment. The "ITIL Users' group have 3 roles but no roles a...
Resolved! how to set incident caller dynamically as current user?
how to set incident caller dynamically as current user?
Using getReference on Catalog Client Script and I get sysid of location from sys_user table
I am using getReference on Catalog Client Script to get information about the Requester from sys_user and i get sysid of the location field. is there a way to get the Value instead of the sysid? any help would be appreciated here is the script belo...
Base System Vs Customized.
Hi, I'm currently preparing ServiceNow Instance for SanDiego upgrade and I have sys_choice table for Resolved Conflict. While comparing the Base Table vs Customized I'm faced with Dilemma of which one should I keep and what reasons should I base on s...
Variable set best practices
Hi everyone, I have an existential question about variable sets and best practices : Let's imagine that I have 3 variables A, B and C. The 3 variables will be common to several catalog items, but for many catalog items, I'd like to display only A an...
I want to make table from csv file
I would like to create a table to use the service catalog I have exported the table items to a spreadsheet, but the amount of items is so large that it is very difficult to register them using the GUI! Is there an easy way to create tables by importi...
