Forum Posts
How to get the URL user trying to access before logging into the instance?
Hi SN Community, Is there a way to get the URL user is trying to access before logging into the instance?
Best practice on importing lots of files via SFTP
Hi, I have the requirement to regularly import lots (>150) of CSV files via SFTP into the ServiceNow instance. The way I originally thought this could work is by using data sources and scheduled imports, but as far as I know, I'd have to create a dat...
How to use addInfoMessage() (or any UI popup/dialog message) in Flow Designer Action ... WITHOUT using Business Rule or externally triggering Action?
We have a Flow that is validating required fields on Tasks created by the Flow. If the validation fails we revert the Task to previous State and wait for the State to change once again to a Closed state and repeat.When reverting the State, we need of...
Resolved! How to filter module to only include groups I am a member of and of a certain type
Hello, Is there a way to filter the module to only include groups that I am a member of and of a certain type? For example on, My Groups Work, since I do not have an admin role, I need to only see 3 groups on the filter instead of 4 groups since the ...
Resolved! Service Portal vs ServiceNow Platform
Hi, I am new to servicenow and I'm trying to figure out how this works. This is what I understand- ServiceNow Platform is for developers and admins to configure Applications etc. Customer does not get access to this. For customers we can configure th...
Check for more values in the if condition
Hi, I'm trying to write an "if" block to check for some values. I have got more values to verify in the if statement of a Business rule. The script is working fine. But I'm trying to find easy and best practice to achieve this. if(current.u_level_3....
What should be given as Property list for Lookup user action in Flow designer
I am trying to lookup the user record in AD(active directory)using the "Lookup user" action in flow designer. I have given path, user name, principle name in the property list, it is throwing error while executing the lookup user action. Please sugg...
Resolved! Issue with Contextual Search for Record Producer in Service Portal
Hi community, I have experienced a very strange issue with the contextual search in the portal and am not clear if there is a missing configuration or something I'm just doing plain wrong. The scenario I have created an Incident Record Producer (no...
Resolved! Attachment file type restriction ,file not uploaded but showing in activity log
Hi, In my requirement,I have a field with type attachment, and i wanted to restrict some file type and created br,so now its restircting when i upload it, and showing error msg, but still in activity log it is getting added, but that is not required,...
Resolved! Agent Workspace on Mobile App
Can an agent open a Agent Workspace in mobile app? Is that possible
Resolved! Flow on Catalog Items
I am trying to create a flow on a catalog item. I am not able trigger the flow on Requested Item table. Option is not showing for me to select the RITM table
Resolved! How can we share/publish/download reports on Service Portal
How can i share/pubish/schedule/download reports on service portal? Is it possible?
How to specify user's language in email script
Hi, 1. whenever we using ${field name} its showing Norwegian language, because its taking system default language that is Norwegian. is there any option to translate the language.2. How to specify the user's language in email script? because in notif...
KCS status for knowledge articles.
We are using KCS state for knowledge articles, but this is a customization. Does anyone use any out of the box functionality that meets the requirements for KCS status?
