Go-Live preparation
Hi,What is your go-live preparation? Do you use a specific checklist you follow?Any best practice documentation I can review and follow?Thank you.
Forum Posts
Send SMS action for Flow Designer
Has anyone had success with the 'Send SMS' action on Flow designer? Keep getting the below error when it executes. Tried dragging the pill for user field, made sure the user has email and mobile phone field populated with valid numbers, inserted a nu...
Resolved! Role that doesn't require a subscription still shows in subscription management
I have roles that do not require a subscription (they just decide which widgets are visible to a user in the portal). For some reason users who have been assigned this role show up under User Subscriptions for one of my licenses. The source says "Sys...
Resolved! Scroll down to related list (UI Action)
Hi folks I want to have a Button (UI Action) which scrolls down to the related list.This isn't working....any ideas :-D? This button "Scroll down" should scroll down to the related lists To this related list "Taskana Incident Tasks"
tasks assignment to groups
All the benefits of assigning tasks to groups rather than an individual user.
service account performing a large number of failed login attempts-CMDB Discovery
Need help.Problem Statement:User servicenow has exceeded the maximum Number of Failed Logon Attempts and has been locked out.service account, "performing a large number of failed login attempts on the MFT servers. Want to understand how to fix this i...
How to sort advanced reference qualifier for a reference field?
I am using a script include for reference qualifier, but now the list should be sorted . Is there any way this can be achieved?
How to find upstream and downstream relation of CI using script
Hi All How to find upstream and downstream relation of CI using script if there is "n" of relation levels. -BSM limited to 5 -Expand limited to 100 under tree view in BSM tab,
Resolved! Service Portal Search Background Color or Text color
Hi. In Portal, whenever I type a text in the top Search Bar, sometimes it shows a list of related information that I can select. This search list, if i place the mouse over, changes the background color to the same color as the text, so its not reada...
Resolved! Mid Server is installed and up but getting the issue in the agent.log file
I have installed mid server and it is showing up once validated. But in agent.log I am getting below warnings: (Network Configuration issue) Please check that the MID server can ping the instance: SNOWURL/You may also need to configure the network th...
Resolved! DurationCalculator & GlideDateTime
Having trouble using the DurationCalculator class and it's methods. I am trying to use it to calculate the duration difference between current date_time and the planned start date_time on a change record. I am using the setSchedule method to set the ...
Resolved! Opening up survey in modal dialog
I've read through a few posts regarding this and I'm still not successful. We currently running our Self Service Portal on the old CMS. I have a CMS page with visual task boards and I am interested in how people are using them so I'd like to create...
Flow Designer's subflow outputs are not passing into the main Flow
My Flow Designer's subflow outputs are not passing into the main Flow. The debug is showing the subflow is assigning the output's value, but the main Flow is not able to use them. See my screenshot below:
Resolved! Script to validate telephone number to allow only numbers and spaces
I need a script to validate a telephone number field that will only allow numbers and spaces (no special characters). Min 10 & max 20 characters and to show field msg and clear value if invalid value entered. Can anyone point me in the right directio...
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