Resolved! How do you cancel your query when the transaction is long running.
How do you cancel your query when the transaction is long running. I don't see the cancel button as well.
Forum Posts
Resolved! MID Servers stuck upgrading from New York Patch1-Hotfix1a to Patch4-Hotfix1
Hi all, I was hoping someone might have a better idea where to look as I'm relatively new to ServiceNow and not really sure what else to check: Our instance was recently updated to New York Patch 4-Hotfix 1 and thus our MID Servers also attempted to ...
Resolved! HasRole Condition in flow?
Hello, is there any easy way to have an "user.hasRole("myRole") condition within the flow designer? I cannot find anything to check for user roles best regards
Resolved! Knowledge Module - Create Article button shows Standard template despite standard template being inactive
When users select the "Create Article" button, they must select the knowledge base and then the appropriate template. If they click the left hand menu "Create New" the active templates are shown. We have removed Standard from the interceptors so we...
Resolved! How do I get Incident Tasks created via Workflow to attach to an incident.
I am creating Icident tasks in a workflow, that is fired via condition in an incident where the short description is specific. This works when that type of incident is created and the work flow fires properly but when the incident tasks are created...
Resolved! JavaScript Function Library
Hello all, I have some standard JavaScript functions that i want to bundle them into a single repository/file instead of using them in the respective client scrips. Question is, Is there a place/location where i can store all the standard JS function...
Flow Designer>>Look Up Record>>Flow stops in error if no record found
Use case: I want to check if a certain record exists If yes, update another record by inserting the look up record to a reference fieldIf does not exist, do something else Problem: When using "Look Up Record" function, if there is no record found the...
a widget that presents an iframe with "src" to payment getway
i have a widget that presents an iframe with "src" to payment getway everything works fine. when i click on proccess [on the external iframe i have, i am getting the DATA response on URL i tell them to which one to send the response. for the respons...
Remove decimal points from Currency field
Hi all, is it possible to remove decimal places from Currency field? Seems the "scale" dictionary attribute does not work on Currency field and the property https://docs.servicenow.com/bundle/london-platform-administration/page/administer/currency/ta...
Resolved! How to analyze search log by keyword unit
When searching for knowledge articles by context search or kb_home page, search logs are recorded in the following table.https://instance-name.service-now.com/nav_to.do?uri=%2Fts_query_kb_list.do Setting context search on record producer and setting ...
User Admin - Unable to remove group from user
Hi All, We have given the user_admin role to one of our teams which is responsible for on boarding and off boarding our users. This is working for most cases, but they have just tried to remove groups for a user from our Service Desk and they are ge...
Resolved! Alternative to access control or Different Security controls for records
Dear Service Now Folks. Greetings. I was going through a ServiceNow article in Scripting book and observed the below statement which mentions other Server side security strategy apart from ACL's ,can some one guide me on other Security Strategy avail...
Error 429 «Too Many Requests»
Hello, we have hi-load "Jakarta" instance on premice (many users, many transactions, ten nodes, big DB etc).Last month one time in several days in business time we catched error 429 «Too Many Requests». After we reboot nodes and all became correct. I...
Resolved! preserve data or exclude tables on clone
Hello, i want to clone PROD over lower instance.However i don't want to loose any data on ATF module and Agile module. What is the best way to preserve data or exclude tables.
Resolved! Regarding open source software in the ServiceNow platform - how are libraries updated?
Regarding open source software in the ServiceNow platform - how are libraries updated? Out-of-date versions could be a vulnerability.