what are Text index, Database index ? How to create the both? difference?
what are Text index, Database index ? How to create the both? difference?
Forum Posts
Resolved! Can we call Events from client side?
Can we call Events from client side?
Resolved! Is there an email notification send out to author once article gets approve and published?
Hi All, I have an Ownership Group set up, and within the group do have knowledge_group_member which allow them to create or edit an article. My question is whether the OOB Knowledge - Approval Publish workflow did send out a notification once the ar...
What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
What is the difference between MID Server Script Include and Normal Script Include? pros and cons please
Knowledge V3 - Retire Knowledge Article
We are currently re-deploying our Knowledge Management process using the Out-of-box Knowledge V3 with versioning. We have a requirement proposed that any ITIL user can start the Retire process on any article. The out-of-box process does not seem to ...
Resolved! What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
What can be the LDAP Active Directory integration with ServiceNow Interview Questions?
Resolved! What is the weight field in email notifications?
What is the weight field in email notifications?
Resolved! What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
Resolved! How to set Scratchpad value's on subflows with True/False value?
How in the world do I set scratchpad value's on 'true/false' values.The Reset AD Password Activity in the PWD Reset - AD has scratchpad value's attached to a booleanHow??
Resolved! what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
How to Trigger a Flow Designer Action using Business Rule
Hi, I have an OOB Flow Designer called Add Comment of Scope ITSM Spoke when i open and click on Test and pass the Ticket number and Comments it is updating. Now i want to called this Action from a Business Rule for that i used below snippet but i a...
ATF + Catalog Item + Variable + Reference Look Up
Using "Set Variable Values" I'm trying to set a Catalog Item variable dynamically to a Change Record that was successfully created in a previous Test Step. If I hard-code the Change Record variable to an existing record the test runs as desired. Howe...
Service portal header to display hamburger nav for wider screen widths?
I have a slightly customised header, When the screen width shrinks (to about 992px) The navigation elements wrap down to another layer which I don't want, I want the hamburger nav menu to be displayed instead.I cannot see any classes being added via ...
Archiving Related Attachments for Incidents
I've tried searching answer for my question in the community. Though there are some posts regarding the archiving, I couldn't find a specific answer on archiving attachments. Kindly help with my query if someone have already completed the archiving f...
Resolved! Status displaying integer values instead of labels in list view.
When viewing the Base Items all page, and applying a filter of "Status is Pending Repair" or "Status is On Order" the list view shows the integer value of the status instead of the label of the status. See Below. It only appears to effect the Commu...
