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export graphical workflows

We would like to export examples of workflows that have been created.  How can we capture all of the different parts to view with Visio or another flow chart application?

katepete by Mega Contributor
  • 2570 Views
  • 1 replies
  • 0 helpfuls

isorder attribute missing in dictionary

I am trying to follow https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/list-administration/concept/c_ControlTheListSortSequence.html?title=Controlling_the_Sort_Sequence_Used_to_Display_Lists#gsc.tab=0 but on the dict...

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e_wilber by Tera Guru
  • 1546 Views
  • 2 replies
  • 2 helpfuls

IMAC workflow

Hi everyone, once again I'm here to improve my skills, and everyone of you is really helpfull. So, today's issue: I have to build a one-level approval workflow for change request IMAC, but can't attach it to the table change_request_imac, neither can...

Antonio24 by Giga Contributor
  • 3582 Views
  • 2 replies
  • 0 helpfuls

ServiceNow and Google Cloud Platform (GCP)

Hi all My current client is preparing to move to the GCP for their server requirements. At the momen the CMDB is quite barren which is a nice place to be, but we will need to perform Discovery and provisioning operations. Looking at the documentation...

poyntzj by Kilo Sage
  • 3066 Views
  • 8 replies
  • 13 helpfuls

Resolved! UI action to open a new form in the dialog window.

Hi Team, I would like to know how can i use a UI action to open form in the dialog window ? 1.UI action on the incident form. 2.Clicking on it should open a new record form of a custom table (u_team_activities) 3. Team activities table will be a rela...

davjohn by Kilo Expert
  • 5550 Views
  • 5 replies
  • 1 helpfuls

Resolved! Attachments migrating as 0 Bytes

In our Service Portal themes we are attaching the fonts to the theme. I went to the sys_attachment table and indicated to include that attachments with the Application File for migration.  The update set includes the record entry and a shell of the f...

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Resolved! Flow designer not triggering correctly

Having an issue with a Flow in Flow Designer triggering incorrectly. Goal: when Incident with short description "Staff Term" is Resolved the flow will wait 2weeks then create a TASK. I have included a screen shot of the settings for the trigger. For ...

olliespragg by Mega Contributor
  • 2881 Views
  • 3 replies
  • 1 helpfuls

Display content items on Service Portal?

I have a SC category titled "Knowledge/Info" which contains content items linking out to external content.   In the new Helsinki Service Portal, I added an icon link widget to this category but no items are displayed.   Any thoughts?

selenasmith by Kilo Contributor
  • 4078 Views
  • 6 replies
  • 1 helpfuls