Hi, I have written a onLoad() catalog client script to fetch a parameter from the URL. When I load the form on Service Portal, the below error is logged: I have used below script- var cartParm = getParameterValue('cart_edit'); function getParame...
I have a scenario where I need to query a database and get the details of users specified in the where condition.The condition looks like this:select * from myTable where employeeId IN(501763663,501732323,500117338,....100 such entries,501689434)Now ...
Hi! I am wondering if the "canRead()" function considers User Criteria when run on a record? eg; I am looping through knowledge articles to populate a widget and the knowledge articles have "can_read_user_criteria" set on each article. When running "...
Hi all I can't seem to delete a workflow I created. I check it out, go to 'delete', but it doesn't go. It also shows as 'published' when I go back in. Thanks
how to view all values of all variables like workflow.scratchpad.variable=values? in certain workflow
We have a thousands of CMDB de-duplication tasks and needed a way to automate it. Please suggest a way to do so?
Hi, I would like to understand what the point of the table cmdb_ci_patches is and what is it used for? Thank you,
Using a fresh developer instance that was created on Jakarta and immediately updated to Kingston, I tried to set up a KB article as Featured Content for a particular keyword. It works when I search from the knowledge homepage. I can search for words ...
I am running a script include to check the current user and display assignment groups accordingly. I now have a requirement to look at the current customer on the form first before searching the user and then display assignment groups based upon that...
Hi, I'd like to use Quick Links (CD) widget to link external web pages but I can't find documents for the widget. Could you advise me how to add links and images to the widgets? Is there any document about Content Delivery Widgets to learn how ti use...
I am looking for a way to add expandable /collapsible text to Knowledge Articles. I am unable to use the HTML5 <details> tag as it does not work in IE. Has anyone found a way to do this without editing the kb_view UI page?
Hi Community, I was following the Flow Designer tutorial on creating subflow. https://developer.servicenow.com/app.do#!/training/article/app_store_learnv2_flowdesigner_madrid_developing_for_flow_designer/app_store_learnv2_flowdesigner_madrid_exercise...
Is there any option to convert PDF into HTML? Thanks in Advance
I am using two Custom URLs in an instance, this looks similarly to this: acme.service-now.com/portal1 is being mapped to Custom URL portal1.acmeA.comacme.service-now.com/portal2 is being mapped to Custom URL portal2.acmeB.com This works OK,...
Hello everyone,Got a quick question regarding the TinyMCE editor; there is an option to set custom color(s) for the Text Color and Background Color. In my scenario, it's mostly for Knowledge Articles however I suspect the behavior will be the same f...
