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Resolved! How to fetch URL details on the client side on Service Portal?

Hi,   I have written a onLoad() catalog client script to fetch a parameter from the URL. When I load the form on Service Portal, the below error is logged:   I have used below script- var cartParm = getParameterValue('cart_edit'); function getParame...

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Community Alums by Community Alums  
  • 1839 Views
  • 3 replies
  • 0 helpfuls

Resolved! User Criteria and canRead

Hi! I am wondering if the "canRead()" function considers User Criteria when run on a record? eg; I am looping through knowledge articles to populate a widget and the knowledge articles have "can_read_user_criteria" set on each article. When running "...

Resolved! Keywords for Featured Content in a KB

Using a fresh developer instance that was created on Jakarta and immediately updated to Kingston, I tried to set up a KB article as Featured Content for a particular keyword. It works when I search from the knowledge homepage. I can search for words ...

Can you use g_form in a script include?

I am running a script include to check the current user and display assignment groups accordingly. I now have a requirement to look at the current customer on the form first before searching the user and then display assignment groups based upon that...

How to add links to Quick Links (CD) widget?

Hi, I'd like to use Quick Links (CD) widget to link external web pages but I can't find documents for the widget. Could you advise me how to add links and images to the widgets? Is there any document about Content Delivery Widgets to learn how ti use...

Ma-san by Kilo Contributor
  • 4194 Views
  • 2 replies
  • 0 helpfuls

TinyMCE - Custom colours

Hello everyone,Got a quick question regarding the TinyMCE editor; there is an option to set custom color(s) for the Text Color and Background Color.  In my scenario, it's mostly for Knowledge Articles however I suspect the behavior will be the same f...

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Max Hanssen1 by Giga Contributor
  • 2208 Views
  • 9 replies
  • 1 helpfuls