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Import set comments

Hi all, There are few records were ignored with these comments " No field values changed " and "row transform ignored by on before script " after importing data for a custom table. Please any guide me on this issue. Thanks, Sujith  

swethaa by Kilo Contributor
  • 2408 Views
  • 3 replies
  • 2 helpfuls

import data ignored

Hi All, We have import data in to our database, there are few records were ignored with this message " Invalid map target u_active does not exist in table ( xxx-table) " . plz help Thanks, sujitha  

swethaa by Kilo Contributor
  • 1844 Views
  • 8 replies
  • 0 helpfuls

Best Practice: Knowledge Categories

I was told previously that best practice is to limit the number of top-level categories to 3 (subcategories are unlimited). I don't see any documentation around that so I'm wondering if that is (still) accurate.

EmilyAWN by Tera Expert
  • 1302 Views
  • 1 replies
  • 2 helpfuls

How to use encryption context

I am trying to follow the instructions on https://docs.servicenow.com/bundle/helsinki-platform-administration/page/administer/encryption/task/t_EncryptionContextSetup.html but there appears to be some important information missing from this. I have:>...

e_wilber by Tera Guru
  • 1927 Views
  • 2 replies
  • 0 helpfuls

Resolved! Connect chat history

Is there a place where Connect chat conversations are saved?I'm looking to provide a solution where managers of a given Chat Queue can see the conversation history for chats in their queue.I've researched the chat_queue_entry table, but I was hoping ...

ServiceNow Product Roadmap

I'm looking for an overall product roadmap for ServiceNow: - New areas of activity - Major changes to existing features - Target release dates for letter releases (Istanbul, J?) - Withdrawal of support for letter releasesI've found ad-hoc things like...

tim2222 by Tera Expert
  • 4700 Views
  • 3 replies
  • 5 helpfuls

Fields not visible on Export Definition

  Hi All,  I am new to servicenow and i have a requirement to schedule a report in export sets on "cmdb_rel_ci" table. Already there is a report on the same table, where they have selected all the required fields to be listed. The issue i am facing h...

ashy by Kilo Contributor
  • 1296 Views
  • 8 replies
  • 0 helpfuls

Resolved! Creating task for custom table in scoped application

Hello, Build a scoped application. The application will be used for submitting and tracking application details. Configure a workflow for applications as follows: Request approval from the line manager.After that, generate two tasks – one to the HR ...

Community Alums by Community Alums  
  • 1733 Views
  • 5 replies
  • 0 helpfuls