Resolved! Servicenow Instance Expired
Hi, My instances has expired. Can anyone help me with this. URL: https://dev46115.service-now.com URL: https://dev30582.service-now.com Username: admin for both instances Thank you, Moona
Forum Posts
How do we set approval for the Request Item
Hello All,I have configured a Service Catalog and designed the work flow accordingly, my requirement is when the SC is submitted then an approval should be triggered to the called id's manager.Current scenario is when i am submitting the SC the reque...
JSON to see 2 or more fields as additional Options in Simple List Widget?
I have cloned the Simple List widget as my own. I am using Incident as the table with Short Description as the main field shown. I am trying to configure the JSON to show 2 additional fields; Priority and Number. I can only get one field to s...
Hide Activity and comments in requested item
Hi is there a way to hide:Activity FieldUpdate and Delete Buttons comments field In requested item?Thanks,Tadz
Resolved! Best way to convert a Word document to clean HTML for use as a knowledge article template?
Hi all, I've got a client that is looking to create template for their company's knowledge articles. They are hoping to create the template in Word and then convert it to clean HTML for use in ServiceNow. I know this is functionality that Word, and ...
Resolved! How to create an alert box with "YES" or "NO" Button in incident Form
How to create an alert box with "YES" or "NO" Button in incident Form Need to create an alert box in incident form for some condition(ex: if caller company is XYZ then while submitting the form alert window should come )!!
Recommened CMDB class for Apple Mac OS X devices
Hi, We have deployed Mac Mini devices that run OS X (10.12.6 Sierra) to various locations. ServiceNow is not discovering them, nor getting a feed from MDM (at this stage). They are used to serve iOS updates to devices (iPhones, iPads etc) at those ...
Resolved! How to write css for specific container??
Suppose that i have 3 containers in my page and i have to apply page specific css for container 2. So anyone can help me with css code specifically for container 2.
Different landing pages (SPEntryPage) for different groups.
Hi. The below link is something I've been beating my head against a wall for a while now. Does anyone have a simple explanation as to whether this can or can't be done? The question is very simple. Can we have different groups (or roles) log into ...
Content Item redirect from Service Portal Link widget
Hi team, I'm sure this is probably a simple fix, but I'm struggling to figure it out... I'm defining some links using the Icon Menu List widget in Service Portal. Some of these links I would also like to have exist in the Service Catalogue as Con...
Reports - Create Dynamic filter for Watch List is (me) and Watch notes is (me)
I am having trouble creating a dynamic filter (me) for watch list and watch notes. I'm understanding that both of these fields are on the task table and was able to build a filter for this as well as a module using Contains - javascript:gs.getUserID(...
How do you fix a broken dashboard layout (does not display as indicated)
What do you do when ServiceNow won't display your dashboards correctly? I had a nice, pretty 2-column dashboard with a header and a footer. On the left were reports, on the right were reports, and all was well. But one day when experimenting with oth...
Is it possible to redirect to a URL from a list view context UI action?
Hi I have found examples of list context UI actions that redirect to a URL but all are designed to be used from a form view and the context ui action is run from a related list record. However when I try to run a action.setRedirectURL(url) from an or...
Is there a way to move knowledge articles from one instance to another, ideally my I would require it to have the same KB# number, sys ID and even carry the attachments / images.Please suggest me the best possible way to achieve this.
Is there a way to move knowledge articles from one instance to another, ideally my I would require it to have the same KB# number, sys ID and even carry the attachments/images. Please suggest me the best possible way to achieve this.
Resolved! Cache issues
Users are facing issues while accessing the records on our instance. They are getting a message "Number of rows removed from this list by Security constraints:" When they are clearing the browser cache and try again, it is working. I tried clearing ...
