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Schedule Job run time

Hi SN...Could you please tell me where I can see on what time schedule job ran?I mean can i see 3 days prior on what time job has run.Thanks

SR20 by Tera Contributor
  • 2731 Views
  • 3 replies
  • 0 helpfuls

Keeping Track of user entitlements

On a particular software license,If a user entitlement is deleted/modified, could anyone suggest the best practice to keep track of users who had been entitled to use it ?I could only think of having a table with entries being inserted on delete or m...

snowtech1 by Tera Expert
  • 1987 Views
  • 5 replies
  • 3 helpfuls

Resolved! On Submit not working in order guides

Hi All,I have an order guide which has 4 catalog items associated with it. I have few On Submit catalog client scripts on these catalog items. They don't seem to work when I click checkout.Please help.Thanks,Kannan

kannann_ by Kilo Expert
  • 3469 Views
  • 17 replies
  • 2 helpfuls

Resolved! not seeing new activity formatter on custom table

I have added a new field called Comments, type is Journal Input:i have selected the following,the only things left available are:I even added a new list field dependent on the comments field, similar to the comments & work notes in task, to no avail:

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mrswann by Kilo Guru
  • 1416 Views
  • 3 replies
  • 1 helpfuls

Widget to add static content to Service Portal

Hello All,As I looked through the widgets in the Service Portal, I could not find one that I could use to embed static content from the CMS. This seems like something that should have been one of the first widgets developed. Am I missing something? H...

roshanrao by Kilo Expert
  • 2168 Views
  • 3 replies
  • 2 helpfuls

Resolved! Formatting a Variable in Service Catalog

Hi Guys,Does anybody know how to do formatting with a text variable in Service Catalog items? My requirement is as follows:Users need to insert a particular format:ABC-12DE34-567-FGHIThe first bit only letters, second bit letters and numbers, third b...

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Mussie by ServiceNow Employee
  • 2446 Views
  • 2 replies
  • 2 helpfuls

Moving KB topic from Dev to Test?

Hello I am new to SN and my first project is to create a Knowledge Base topic that users can add articles to, edit, etc. I figured out how to create it in Dev and created an update set and moved it to Test. However, my update set just changed the KB ...

nikki360h by Kilo Explorer
  • 5644 Views
  • 19 replies
  • 3 helpfuls