How to hide watermarks on emails

Hi,I need to hide watermarks on emails and came across the below article. Set the property "glide.email.watermark.visible" to false, but I still see them on emails. Please assist. https://www.servicenow.com/docs/bundle/yokohama-platform-administratio...

How to Configure Notification Top right Bell Icon on the Native UI

Hi Community, I am working on the notifications, as part of that I want to configure the Bell Icon which is on the top right side on Native UI, the requirement is.Let's say we have 2 user personas, 1, ADMIN 2, AGENT.1, Agent can only able to view the...

Edit, Inactivate or Add buttons in Service Operations Workspace

Where do I create, edit or add new buttons in this part of Service Operations Workspace, screenshot below: 

The approval page in Knowledge gets stuck during loading, without "Summary of Item being approved"

The approval page in Knowledge gets stuck during loading, specifically at the point where it shows “Summary of Item being approved.”The page is stuck loading every time for the kb article approval page only, which is preventing the summary of the ite...

When adding catalog and knowledge categories to topic system automatically creates empty catalog

Hi All, i am working on hrsd module so, the problem was we add added AI search widget which is inside topic content widget to esc portal when we searching there with name of request they were not coming up so we added all the knowledge and catalogs t...

Client Script in workspace not working link to another page

Hello in Vendor Management workspace there are these 2 pages that have parameters in them simple list and kpi breakdown details. The simple list is used in when visualisation is clicked a client script was written OOTb.I referred to this 2 and create...

Best Approach to Bulk Upload 4000+ Knowledge Articles in Specific Template

We have a use case where we need to upload over 4000 knowledge articles into ServiceNow. These articles are currently in Microsoft Word (.docx) format and need to be uploaded using a specific knowledge article template that we’ve already created.We e...

TinyMCE bulleted/numbered list wrapping oddly from list-style-position default

Hello there, Updated for Yokohama!For anyone who is struggling with your numbered or bulleted lists wrapping underneath the bullet/number instead of aligning with the words...I am using the same workaround that ServiceNow gave me back in Quebec when ...

CMDB and managing Business Goals - Has anyone mapped a business goal to an application?

Missing CI record for vCenter in the Discovery Status

Hi Experts, Looking for some assistance as I see no CI being referenced in the Discovery Status record for vCenters. See below screenshot for developing better understanding of the issue.  Can someone please help me troubleshoot this as what could be...

Microsoft Azure AD Spoke Permissions - Add User to Group Error

Hello Community,  Hope one of you can assist.  We are trying to set up the Microsoft Azure AD Spoke so that we can add & remove users from groups in Azure.  Seems simple right?  Our Cybersecurity Team will not grant me Directory.ReadWrite.All as they...