I get the connection attribute through this api in script include (business rule call) var provider = new sn_cc.ConnectionInfoProvider(); var connectionInfo = provider.getConnectionInfo("6219afbf9f03320021dd7501942e70fc"); if (connectionInfo != null)...
When I try to select a CI in reference field "Configuration Item" it shows me all CI´s existing in all CI classes.I would like to reduce the available CI classes to our principle classes while typing the CI name to the reference field. I know that th...
We have different set of users and have 3 different identity providers say X, Y, Z. User set A - should use 'X' IDPUser set B - should use 'Y' IDPUser set C - should use 'Z' IDP The moment respective users from A or B or C hit https://XXXXXX.service-...
I have a field called organization of type choice. For xyz organization i want to make task field mandatory when idea state are in planning, backlog and in development. @Runjay Patel
We are currently implementing on-call alerts using on-call scheduling in ServiceNow, and we plan to use the Notification Devices (cmn_notif_device) table to store information related to groups, or direct phone numbers.We are seeking detailed document...
I want to display slash bucket in portal, can we achieve this? it is displaying on backend view but in portal it is displayed dropdown.
I know that new actions can be added by editing chrome_tab property.I need to call Service Catalog screen.Can I simply change route to link "/sp?id=sc_category" and how? Maybe this way?"label": { "translatable": true, "message": "Service Catalo...
Hello,We are using a portal from ServiceNow instance. It's a external portal. We need to add the privacy and cookie preference banner to that portal, we've added privacy banner from "Announcement" table and it is fine. But unable to add cookies prefe...
We use the Case management for our customers.Upone adding a "parent" i'd like to mark the parent as "Problem case". This works just fine with a workflow. BUT: i'd like the Activities (especially Field changes) to be updated with the appropriate field...
I have a business use case where we want to on board 5 or more organization to submit their idea. all organization have a bit unique requirement.
hi TeamI have a user in the system whose landing page is set to the self-service portal, which includes two gauges: "My Active Incidents" and "My Requested Items." Whenever the user logs in, the page shows the message 'Access to this content denied b...
I am wondering if it is possible to pass an object that is not a GlideRecord, to a subflow as an input. I am calling my subflow from a business rule, and in the business rule, performing several lookups. The subflow is submitting a catalog item, and ...
I want to add additional comment on requested items in bulk by disabling comments. I am trying using scheduled job as below script but additional comments are not coming var sc_req_item = new GlideRecord('sc_req_item'); sc_task_gr.addEncodedQuery("re...
I raised a case with now support about text not being retained when saving when being entered into input boxes in the UI builder on a custom built page. They said I was missing event handlers so does anyone know what these are and which ones I need?
Hi Experts,i am unable to install midserver on my laptop with win 11, the message says needs 2012 or higherand no way i can upgrade my OS just to install midserver. So is there no way i can work on discovery then? this was not happening in earlier ve...
