Hello Everyone, I had requirement to show subcategory choices based on role. if user roe admin, then I need to show few subcategory choices under subcategory field or if it is not admin then need show all the values. I am using below onload script bu...
Thank you for your help. I am currently learning about CMDB and Service Operations Workspace (SOW). In SOW > List > Default Lists > CMDB, categories such as Applications, Servers, and Devices are displayed.For example, when I open [Devices], CIs with...
Hello, I am currently designing a subflow that is callable from a workflow. Its purpose is to give out unique records based on the field -- e.g. for ast_contract, the user would put in the business_owner field and get the unique names for business_ow...
Hi Team, We have a custom application and flow written to trigger 5 levels of approval. ie if 1st level approves, the approval will got to 2nd level and so on. There is a UI action on the form which is available at each approval level. Once the user ...
Hello ServiceNow Enthusiasts!!How to restrict the visibility of a mandatory field on a ServiceNow catalog item form for only the members of a given group via client script or UI policy? So the members of a given group should not be able to see this f...
Hi everyone,I'm trying to create a Business Rule in ServiceNow that prevents users without the itil_admin role from changing the state of an incident to "Resolved". I've written the following script, but I'm encountering the error message "Invalid up...
I found a weird behavior, For a "Container" component I'm not able to apply the styles. In the video I shared, I tried to apply some background to the container. but once I click on the save the style is disappearing. Currently I'm using Utah rel...
I'm trying to hide the edit button in the workspace I tried create a new record in "sys_ux_list" and checked the hide quick edit button but it didn't help! Has anyone came across this?
Hi Team,I am currently in the process of revising our policy, process, and procedure document related to Service Catalogue and Request Management, with a focus on utilizing ServiceNow as our ITSM tool.Would it be possible for someone to share a link ...
Hi all!I want to ask for your insights.In the article form, I have:custom List field referencing assetscustom Choice field that contains various classes (e.g., Software, Hardware)I want to grant read access to the article based on the selection of th...
I have a number of records that are supposed to use a flow I created but I'm not seeing the corresponding executions on the flow.The records are extended from the task table for a custom application, and the flow walks it through the process. The tri...
Hi everyone,I need help creating a form in ServiceNow with the following requirements:Variable 1: Single-line text inputVariable 2: Single-line text inputVariable 3: Single-line text inputVariable 4: Yes/No selectionThe goal is that if Variable 4 is ...
Hi, all, I have a process flow with 7 steps. The Choice list is set where the value = the label and the sequences are correct. The Process flow formatters are also set up very simply - for each name, the state needs to match the label. When we create...
Hi, everyone.I am facing a simple problem that is giving me a big headache.I am trying to change the color of the banner for the instance. At first, I tried using the UI16 Config, but it didn’t work. So, I configured a theme:{ "base": {}, ...
Hi Everyone In smart assessment, I want to get scores of questions from that particular section and multiply those scores to get final impact rating. I am trying to do it by Automate response script but unable to access score column in it. Please kin...