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Resolved! CIS-ITSM ???

Under what circumstances, should you use the Communicate workaround Related Link on the Problem record? A. The workaround is helpful information for the Callers on the Problem's related Incidents (open) B. The workaround should be published to a know...

bassantaboe by Tera Contributor
  • 865 Views
  • 1 replies
  • 2 helpfuls

Agent Workspace Issue

Hello,I'm trying to create a UI action that export an HR case record in both the case form in the native UI and Agent Workspace. The UI action works correctly in the native UI but does not function properly in Agent Workspace.   

Michael94 by Tera Contributor
  • 1863 Views
  • 20 replies
  • 0 helpfuls

Resolved! Project and Sub Project assignment issue

I am getting this error when trying to add a project as a sub project of another on the platform. " PRJxxx can not be the New parent of PRJxxxx". I am unable to determine what is causing this issue, any possible guidance on it. 

jbugarin by Giga Contributor
  • 1513 Views
  • 4 replies
  • 2 helpfuls

Agile Team - Module

We have recently joined the ServiceNow platform.  In looking at subscriptions in our environment I see something named Agile Team - Module Product Code PROD12492 but I'm not finding much about what this actually is.  We have some Business Stakeholder...

bwaggs by Tera Contributor
  • 5806 Views
  • 2 replies
  • 1 helpfuls

autoupdate?

Hi everyone! Does anyone know how to set all aplications of the store to auto update itself? And also, I want to print records of a table to send themselves to an email through a scheduled job can anyone help me with that?Thanks!

Mirajana by Giga Contributor
  • 396 Views
  • 2 replies
  • 0 helpfuls