How do I add the Task SLA tab to incident form?

[lisawhimperley]

How do I add the Task SLA tab to incident form? I cannot find this anywhere in the Form Design window...

Do I need to set something up beforehand? I do already have my SLAs set up from express, however I would like to add response SLAs in the future.

[Chuck Tomasi]

Related lists are configured via the form menu, Configure> Related Lists. (not via Configure> Form Design or Form Layout.)

Let me know if you have issue.s

[lisawhimperley]

Hi!

Thanks for the update.

Once I am in the related list, could you advise what is the name of the feature I need to move across please as 'Task SLA' does not exist?

Thanks, 

Lisa

[Chuck Tomasi]

The name of the list is Task SLA->Task. Should be easy enough to find on the left as it's the only one (I see) that says Task SLA.

[lisawhimperley]

It seems to be missing from our options, maybe I need to raise this with the support team...