How to restrict snc_external user to remove the filter

Samiksha2
Mega Sage

‎01-22-2024 03:10 AM

Hi All,

 

How can we restrict user to remove subsequent condition for snc_external role users.

All > Active = true > Account is ABC

This should not be clickable.

 

Thanks,

Sam

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-22-2024 03:52 AM

HI @Samiksha2 

 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/list-administra....

 

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-22-2024 03:53 AM

Hi @Samiksha2 

 

Add &sysparm_fixed_query=active=true to the Arguments field 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Samiksha2
Mega Sage
In response to Dr Atul G- LNG

‎01-22-2024 03:58 AM

Hi @Dr Atul G- LNG ,

 

Thank you for the reply but how to add this query for only snc_external user?

 

Thanks,

Sam

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Samiksha2

‎01-22-2024 04:02 AM

Hi @Samiksha2 

 

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/list-administra...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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