Multiple SCCM setups from different MID server connection in single servicenow instance?

[venred]

Hi,

Is it possible to have multiple SCCM setups from different MID server connection in single servicenow instance?

I know that for the same MID server setup we can have copies of datasources pointing to different DBs. But my requirement here is to integrate against different MID server setups.

Thanks.

BR,

Venkat Koppala

[Rahul Priyadars]

My i know the reasons for Multiple SCCM Setup?- Two SCCM on different versions or multiple SCCM with different CI discovered (no Common).

It seems that if your SCCM is on different versions then you can enable that versions SNOW Plugin And sccodingly data sources can be configured.

 Once its activated then configure this as per data sources of 2012 and 2016

https://docs.servicenow.com/bundle/london-platform-administration/page/integrate/cmdb/concept/c_Micr...

Regards

RP

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[venred]

Hi, the main purpose here is to use same SCCM plugin version but against two customers having separate MID server setup in their domain network. We have domain separation handling different customers in same servicenow instance.

Do we have any possibility in servicenow to handle above scenario?

Thanks.

Venkat Koppala

[Rahul Priyadars]

Interesting as i also have domain separated instance but - we have not meet the SCCM use case.

Upon exploration it seems that SCCM plugin do not support domain Separation directly.

some more old Post for reference:-

https://community.servicenow.com/community?id=community_question&sys_id=b37d032ddb9cdbc01dcaf3231f96...

Seem technically its possible but complicated. We need to re-create data sources for your customers using customer based Mid Server. Then write transform Map and also add mapping for Company and Domain , So when its stored in SNOW we can see those data based on domains.

I see on my personal developer instance and seems its possible technically.

Also we can ask HI support as it seems a very xenuine use case for domain separated setup.

Regards

RP

[venred]

Yes, you are correct. SCCM doesn't provide direct domain separation support. We have to use custom transform map to achieve this. And about custom data sources - how do we point to different sources coming from two different MID server setups?

I understand that we can simply change the DB name and user/password and point to multiple SCCM DB sources but it has to be from same MID server. My case here is a bit complicated data sources must point to different MID server setups?

Do you have any more ideas?