DYK (Did You Know) is a series of articles that introduces simple and basic concepts of the working of ServiceNow TMT Applications. Application: Order Management Release: All applicable Order Management application is Catalog driven. Typical set ...
We just launched a signfiicant amount of new functionality in the Sales and Order Management for Telecom (SOMT). Kathy Neff (ServiceNow CIWF Product Marketing) wrote a lovely article detailing it for SOM here. All the features listed are available ...
Proactively Visualize, Manage, Plan and Deploy Next Gen Data Centers with Rack View UI The Washington release of Telecom Network Inventory (TNI) introduced the capability to not only visualize the Data Center Racks but helps manage the entire hardwar...
I will use an imagined situation to demonstrate when and how to use staggered decomposition. Here it is: - I sat with Nadia, a Telecom Product Manager from Company XYZ. She’s working on creating a Full Fibre Broadband Service specification. This ...
Trouble Ticket Notification Open API (TMF621) ServiceNow implementation of TMF 621Trouble Ticket Open API notification Support includes the following: The support of outbound notifications form the Trouble Ticket Open API to 3rd party ticketing syste...
This article gives an overview of the different Catalog relationships supported by ServiceNow Catalog Management under the TSM Application. Feature: Catalog Relationships Application: Telecom Service Management Release: All applicable DYK ...
Please note that background Information can be found in the following Blogs: 5G Introduction: https://www.servicenow.com/community/telecomm-blog/servicenow-5g-introduction/ba-p/2738678 Defining 5G Services: https://www.servicenow.com/community/in-oth...
Streamlining Operations and Creating Efficiencies with OMT – FSM Integration Customer Challenges In a complex operational environment, multiple ordering systems often coexist, each serving distinct purposes or catering to different business units. ...
In ServiceNow's Telco Product Catalog is a centralized database that stores information about the products and services offered by a telecommunications company. It is designed to provide a single source of truth for all product-related informati...
What Are Event Notifications Event notifications provide the ability for ServiceNow to listen to the external events occurring in the customer network and respond to the events in near real time. Events can also be broadcast to external systems using...
Network Inventory Cascading Lifecycle Update Support Overview Network Inventory Cascading Lifecycle, new feature available as part of the Washington release, is focused on the decommissioning of a Configuration Items (CIs) for both associated assets ...
Planned Revision Support Overview Network planning is critical in be able to work with a complete and accurate network inventory view to be able to reduce CAPEX and ensure that service providers are maximizing their ROI by increasing their inventory ...
ServiceNow Design and Assign Enhancements It is critical for network planners to have access to a reliable single source of truth with accurate network inventory as they plan out their network builds. Saving CAPEX is critical in the current landscape...
This article gives a tip on closing domain orders if there is no orchestration plan attached to it. Feature: Closing Domain Orders Application: Order Management Release: All applicable DYK (Did You Know) is a series of articles that introduces...
Importance of Fiber Strand Management Design and planning are often the critical first stages of overall network deployment. Having the visualization and capability to perform fiber strand management enables improved performance and network optimiza...
Importance of Channelized Bandwidth Channelize bandwidth enables the division of available bandwidth into discrete channels. Having the capability to channelize bandwidth enables the efficient allocation of resources which allow different application...
Importance of Fiber Strand Management Design and planning are often the critical first stages of overall network deployment. Having the visualization and capability to perform fiber strand management enables improved performance and network optimizat...
Importance of Network Visualization Network visualization is essential in having that complete overview of not only physical network components but logical and virtualized. This expands the scope of inventory and allows for the end to end network vie...
This feature will be available in the ServiceNow Q1store release - 2024, February 1! Overview and problem statement: ServiceNow order management system decomposes customer orders into product, service, and resource orders. Each of these de...
Here are several Service Bridge "how-to" posted to the Technology Provider Community that will be of interest to our Telecom Industry customers as well... Migrating From the Legacy Service Bridge ApplicationsInstalling and Configuring Service Bridg...
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