Eligibility for CSA Voucher
I earned the Eligibility for CSA Voucher Badge on 04/02/2025. I want to take the CSA certification. Where do I get the voucher number and how to I register? Regards,Ansu Rogers
Forum Posts
How can I hide a Virtual Agent Topic from an External Bot where the external bot is the parent?
I am currently working on a bot to bot integration where the parent bot is the external bot and the child is the VA. The external bot only acts as the middle man and is what the user interacts with. The VA is the one handling intent. So far things ar...
Resolved! ServiceNow Administrator Fundamentals Course module 2
ServiceNow Administrator Fundamentals Course module 2 will not let me pass the "Instance Configuration" video to go to lesson 2, the lab (2.1.1). When I try to go to the lab a popup says "Complete the previous content to unlock!" I have rewatched vid...
List and filters
i have a problem in list and filter when iam clicking on All option then clicked on incident after that iam not getting all incident option and iam getting show/hide filter option and not getting "Select the Priority column to sort the list so that 1...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Knowledge Base Submission
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Knowledge Management module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the va...
Moving Certification and Badges to Another Account
Hi,I'm moving to another company soon and will no longer have access to my company email which is linked to the Partner Portal. I emailed support and they deactivated my account associated with my company email. The problem is that all my badges and ...
Resolved! Question regarding Final Review Stage & Next Steps for RiseUp with ServiceNow Program
Hi everyone, I recently received an email stating that my application for the RiseUp with ServiceNow Program has moved forward to the final review stage. I’ve completed all the prerequisites, and I’m very excited about the possibility of joining an u...
Servicenow Learning UI is Aweful these days!!
Who else thinks that now Leaning UI is terrible these days? I mean I cannot even scroll.What kind of UI is this? Can anyone please help me? @Servicenow_1
Generate Labor Cost button no where to be found
Strategic Portfolio Management (Zurich)Lab 3,8.1 Hello,I been working with my instance/lab. This particular lab is asking to select "Generate Labor Cost Plans" button, but unfortunately I DO NOT see this button. Assuming that I am studying the most...
Resolved! CSA Exam Registration Stuck in Processing Loop – Unable to Schedule via Pearson VUE
Hi , Im trying to register for my CSA exam through servicenow university , i have completed the payment and received the invoice as well . But the registration page is refreshing every second and in loop of continuous refreshing.Has anyone faced thi...
Resolved! CSA and CAD Exam passing criteria
I have doubt regarding both CSA and CAD exams, which says that 70% is the cutoff score for certification. But how are questions evaluated :1.Are all 60 questions are evaluated and total score is compared with cutoff score.2.Or all the questions are d...
Resolved! Lift Off to Knowledge Challenge Winner
Yesterday, I have received the following email from outreach@rtm.com. But I have not received anything from PandaDoc. I belong to India. Any idea?Congratulations! We’re thrilled to let you know that you’ve been selected as a potential winner in the S...
Resolved! Customer Portal and Configurable Portal Widget Fundamentals Course
Some wires are crossed somewhere and the wrong content is showing up in this course. I just tried taking the Customer Portal and Configurable Portal Widget Fundamentals course (COUR0005908). Claims to be 1 Hours 40 Minutes long. When you launch the...
Resolved! How to claim my completion badge? The learning path shows completed but I didn't receive anything
I completed my ServiceNow Fundamentals On Demand learning path on August 16, but I didn't receive any badge or the CSA voucher eligibility. I've created a user case CS0231882 which is still in the new state and I got no updates until this moment. Do...
Resolved! Do we need to CMP fees after transferring the certifications to personal account
Hi, I have completed my CMP fees in my previous organizantion. I have completed my delta exams. After that i have moved to the new organization and transferred all the certifications to my personal account. Now i have received a mail that i nee...