Platform Analytics Task
I couldn't finish this task even though I had done everything according to the instructions. if you can help me in Select the Details panel, and change the chart name to, Open Incidents by Priority
Forum Posts
Service now CSA exam for Australia Version
Hi,I have purchased the ServiceNow CSA exam on 26 April, and I have a 90-day window to schedule it, which is valid until 25 July. I understand that the Australia release is expected to be officially launched around May–June 2026. Could you please som...
Task on the module SNPI – Configuring the CMDB at the ServiceNow Platform Implementation course
Hello everyone!!I did the task on the SNPI – Configuring the CMDB but it failed at the first time.I did it again and this time everything is right, but the task doesn´t get validation... The result does not change and I don´t know why. Is there a way...
Resolved! Assessment Simulator Task 2: Favorite A Filtered List
Hi, everyone, I need help with my lab instance because I'm stuck on step 4 of my Micro-Certification Assessment Simulator Task 2: Favorite A Filtered. It asks me to use List Editor to assign all incidents to Platform User but It seems I'm not doing i...
CSA Voucher Not Working After Migration to Pearson VUE
Hi,I have a ServiceNow Certified System Administrator (CSA) voucher that was issued before the migration from Kryterion/Webassessor to Pearson VUE.After the system update, my voucher is not visible in my ServiceNow University account. When I try to r...
my instance is terminated
my lab instance is showing as terminated and i have 0 instances remaining.iam unable to continue the course. could you please reset or provide a new lab instance?
Now Create link error
First time posting, unsure if in the correct location. https://nowlearning.service-now.com/nowcreate listed in the ServiceNow Platform Implementation (Yokohama) (Course) is not working. I am receiving error "The connection was reset." Is there anothe...
CIS - DF Exam cancelled
I had my CIS - DF exam scheduled for today. When I reached the exam centre they were facing some technical issues. And asked me to wait. I waited for 1 hour but it doesn't get resolved. So I have to leave the exam centre without writing it. Also it w...
Resolved! CIS-HR Exam Eligibility Not Applied (No Webassessor) — Why Am I Still Being Charged?
Hi Support Team,I earned the “Eligibility for CIS – HR” badge after completing the Human Resources Service Delivery (HRSD) Implementation (On Demand) course (valid for 365 days). However, when I follow the exam scheduling/registration link from Now L...
Resolved! Issue with Merging accounts
i had left the Previous company and i have no access to the mail box when i tried to merge two accounts an OTP is being sent to the Previous account. Could you please help to resolve this issueThough i had used my Previous company password iam facin...
CMP Delta Exams closed in the middle of the day
I was completing my final CMP exams today on April 16th, ~6pm Mountain Time. I complete the ITSM Delta, then after returning to the home page can no longer can find my remaining two Delta exams for VR and HR. I notice that 6PM Mountain is 12 UTC, so ...
CIS Data foundation stuck at 99% and I cannot register for exam
I have completed all course work for CIS Data foundation but my account is stuck at 99%.I have sent case to SN University without success so farCS0607136: When trying to register for Data Foundations (CMDB and CSDM) Implementer I cannot proceed on m...
[Lab Validation Notes] Welcome to ServiceNow (Zurich): Tasks in the Platform
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Tasks in the Platform module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the v...
Assessment Simulator Task 1: Personalize Your Instance
Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time formats on forms.3. Set your instance preferences to show help tips on forms. Hello community, I've done this task several times and it doesn't wo...
Not able to attend the Exam.
I have logged in time. Completed all the System test got a Pop - up for re-scheduling the exam. Did anyone go with the same situation how you guys have deal with this situation. Did they give your attempt back how was it done. Please help me so that...