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Resolved! got stuck in task 2

Hi everyone ,I'm stuck on Task2, specifically at step3 when i build a filter and run the list of open incidents to show those where the "Assigned to" field is empty and "Assignment Group" is Service Desk i don't get any data, this is because i previo...

Vivekraj by Tera Contributor
  • 713 Views
  • 3 replies
  • 0 helpfuls

HIWAVE learning credits

I'm trying to use learning credits for on-demand courses. My employer is a HIWAVE customer, so I'm told that to connect my account to my employer and utilize learning credits, I need to follow the steps in this KBA https://training.service-now.com/kb...

Micro certification Task 2

Hi, I'm having an issue getting Task 2 to validate. I believe I have followed all of the instructions given below, but I cannot get it to validate: Question 3 on the task if giving a no record error and have tried to restart my system over and over a...

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OlukayodeA by Giga Contributor
  • 791 Views
  • 3 replies
  • 1 helpfuls

List and Filter Task

Hello I'm unable to validate my task. I agree its not mentioned anywhere that we need to select the 10 Critical priority task given in the picture, However when I try to put the status of other critical ones to closed it is giving me error : 

AbiolaM by Tera Contributor
  • 362 Views
  • 1 replies
  • 0 helpfuls

Join waitlist for an instructor led course

Hello, I am trying to sign up for an instructor led course that is scheduled for this Wednesday September 18 to 20. It gives me an option to join a waitlist, but I can't pay for it to confirm. When I look at the details it does say there is one more ...

Merry1 by Tera Contributor
  • 291 Views
  • 1 replies
  • 0 helpfuls

Resolved! CIS CSM

For taking CIS CSM main line exam, ServiceNow 2 days training is mandatory?  I cannot register for an exam from webassessor? Or it won't let me do it? 

Certification

Hello everyone,I’ve got my CSA certification in June this year and my CIS ITSM certification last week. I’m very comfortable with the platform and I wanna know what should I do next? Which certification should I get? Or if I should try to get some ex...

TalitaA by Tera Contributor
  • 504 Views
  • 4 replies
  • 0 helpfuls