Resolved! error
while i was doing assessment 2 it showed 7 but when im doing assessment 4 there were no incidents there
Forum Posts
Major version upgrade reservation lead time
I am considering upgrading from Zurich to Australia. I understand that the upgrade is requested through Now Support. How many days (or hours) before the upgrade date can I request (reserve) the upgrade? Also, if I want to change the date and time of ...
Need help in understanding the upgrade timelines and process
We are currently on Yokohama and plan to upgrade only once a year, so we will skip Zurich. Australia GA was on 5th May. When should we schedule the upgrade process? What is the deadline to upgrade from Yokohama to Australia? We prefer not to use Zur...
TLS 1.3 and ECDSA infrastructure enhancement
Hi All, We have received a TLS 1.3 and ECDSA infrastructure enhancement communication notification. It is a fairly complex itsm setup in my current project, it is scheduled for upcoming 16th June. What action to be taken from Snow developer side ? sp...
Need Help on ACLs understanding
Hi All,We have upgraded PROD to Australia release ,as part of skipped logs there we have noticed that some logs are related to Access Controls on these two table '1. customer_account',2.customer_contactthere two tables we are not using in Business....
visualização de dados para ver a prioridade dos incidentes
Descrição da tarefa: Crie uma visualização de dados para ver a prioridade dos incidentes mais ativos e compartilhe a visualização no painel Visão geral de incidente. Fiz tudo certo, mas não está validando, aparece esta mensagem: Foi criado um relatór...
Australia Patch 2 Hotfix 1 report_home and dashbard page redirect to Platform Analytics
Hello folks!We got recently ugraded to Australia. However, everything looks weird and some functions are lost. For instance, the UI page report_home that was available at the module "View/Run Report" is now redirecting us to the Platform Analytics wo...
Action Required: Reviewing ServiceNow Basic Authentication Account Security
Recently, some ServiceNow customers may have started seeing a new platform banner from 06/03/2026This banner appears when ServiceNow identifies accounts that are using, or may be impacted by, Basic Authentication. The update is intended to strengthen...
Australia Upgrade Home page : Which users will see dashboards from SOW and other OOB Dashboards
Has anyone found the exact functioning according to which the home page for users is being determined in Australia release. I have seen the following options till now - 1) using login system property to enforce a home page globally (dont want to use ...
Upgrade Plan: "Did not find any skips or app lifecycle changes" error
We're attempting to use Upgrade Plans for an upgrade from Yokohama to Zurich, but keep getting an error when trying to build the plan.We cloned prod into a sub-prod (sandbox) instance.Upgraded it to Zurich.Set it as the Builder instance.Resolved seve...
roles to add to a group to display a dashboards when you
Repair CORE Support Agents Metrics dashboard As a CORE supervisor, I want the CORE Support Agents Metrics dashboard restored after the ServiceNow update so that existing operational reporting is usable. Given the dashboard is opened by an authorized ...
Resolved! Activity Stream - Enable users to edit or delete journal posts
Combined Next Experience Components release notes for upgrades from Zurich to Australia • australia Combined Product Files • Docs | ServiceNow Was looking through the release notes from Zurich -> Australia and noticed the following under the Activity...
upgrade skipped records
do we need to review all this skipped records?
My ServiceNow Instance is running very slow
My ServiceNow Instance is working very slow . I have the recent Australia patch but each transaction takes more than 150 sec. Please anyone help me.
Developer program
Good afternoon,Please check PDI dev230312, it's having trouble waking up in the instance.Thank you.