User Experience SIG
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Blog Articles

Figma updates: Washington DC Release

Figma Library Updates: Washington DC Release ServiceNow finally came to my hometown with the latest major updates the Now Platform Washington DC family release and with it new capabilities for the pla...

SES3004 - Designing actionable dashboards

Let's face it: most dashboards fall short of their potential. They either regurgitate information you already know or present a dizzying array of KPIs that fail to inspire action. These uninspiring da...

Unforgettable close to Knowledge 24

The expected slowdown never arrived on Thursday, the final day of Knowledge. Instead, attendees were eager to absorb as much as possible, engaging deeply in sessions and discussions. At the Ask an Exp...

SES3005 - Experience mapping for non-UXers

Thank you for participating in our Experience Mapping for Non-UXers session. Session abstract: Interested in understanding and improving the experience for end users but don't have the resources to co...

Lab1722 - Driving Gen AI at Scale with ServiceNow

Join us to learn how GenAI on the ServiceNow® platform provides transformative capabilities for companies, enhancing customer success and streamlining operations. Attendees will learn about GenAI prin...

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Tami3 ServiceNow Employee