Can we highlight the entire cell of a calendar type report with some color?
I have a calendar type report, in which i have to highlight the entire cell for selected dates.How i can achieve this?Any help would be great!
Forum Posts
Resolved! Make default checkbox true when application selected
Hi All,Hope you all are doing well.I am working on a requirement where I have three checkboxes under the "Environment" label: Dev, UAT, and PROD. The behavior I am trying to achieve is the following:If the Application Service is "Business Central - P...
When Approvals, assignments or meeting invitations are True then CC notification should also be true
When Approvals, assignments, or meeting invitations are True, then CC notification should also be true in the Delegate Form. Could someone please help me, since I don't have much hands-on Service Portal ? How can I achieve this? Below is the HTML...
Virtual Agent Skill Determination
I'm having a requirement to associate a skill to interaction record based on the context variable values. But when I try to get the value of interaction record context variable in skill determination rule, the script is returning undefined. I've enab...
Resolved! subflow - how to use reference field?
hi. i want to pass Assignment Group into a subflow to be used in Create Catalog Task action. so i have declared input below as reference. then i used that input to set the Assignment Group for the catalog task. however once i tested it, the assignme...
How to Enable a field for Global Search?
Hi Everyone, I need to make a specific field available for global search. Could anyone guide me through the process or share the steps? Any help would be greatly appreciated!Thank you in advance!
Variable in Group By Condition in report
Hi Everyone, I have a requirement to create a bar report that shows RITM records of different items grouped by an specific variable (That variable is part of a variable set that is contained in those items). The issue i´m presenting is when trying to...
what are the pros nd cons for getting status from third-party through REST outbound call??
we are integrating with power automate for approvals somehow they don't want to update the approval status from their side instead we need to check the Request approvals status frequently and then we come back and modify the approval status according...
How to disable "Assign" pop up window on Incidents
Hi all, I would like to ask how to disable "Assign" pop up window on Incident form? Please refer to the screenshot and thanks for your help in advance.
How to Share ServiceNow Dashboard through email
Hello, ServiceNow community!I am working on a dashboard in ServiceNow that contains multiple reports, and I need to share it with users who are not part of our ServiceNow instance. Since we have limited ITIL roles available, I cannot assign the ITIL ...
DocuSign Integration
Hello Team,I am trying to integrate ServiceNow with DocuSign and have followed the steps outlined in the ServiceNow documentation:ServiceNow Docs - Integrate with DocuSign.However, I am unable to generate the OAuth token. When I click on the link to ...
How to Place Incident Playbook tab at first place in SOW
Hi, how can I place this playbook tab before the overview tab?
Resolved! Best Practices for Migrating ServiceNow Customizations from Instance A to Instance B
Hi everyone,I’m looking for guidance on how to migrate the customizations and configurations from one ServiceNow instance (Instance A for Company A) to another (Instance B for Company B). I don’t plan to modify any existing processes, so I’d like to ...
How to disable Mobile UI and redirect user to ESC
Somehow, an end user got redirected to the mobile UI on this link: yourinstanceurl/$m.do#/home.I need to deactivate the mobile UI and redirect user to esc. Steps I have taken are:Updated sys property glide.ui.m_enabled -Value : 'False'Created sy...
Display the Retake option on the survey from the portal
I am trying to add the retake option on the survey portal I have checked this documentation so far it just added that retake option to the back end https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/survey-adminis...
