Resolved! email client template
Users how to delete 'email client template'. any incorrect or duplicate email client templates. without admin role.
Forum Posts
Reducing the maximum size of attachments in ServiceNow instance
Hi All,We are considering reducing the maximum size of attachments system property "com.glide.attachment.max_size" value from 1024 Mb (OOTB) to 200 Mb. Has anyone implemented this change in their projects? If so, could you share any insights on poten...
add a record to list with onload event
I need to add many record to list, when on page loading. and the record not be insert into tables.How can i do it?
Is there an out of box solution for repeatable tasks that aren't changes, incidents or requests?
We are looking for a way to track repeatable tasks for various departments to complete routine work. Before going the custom application route, I want to make sure I'm not overlooking any OOB solutions that are designed for this type of task.
Assist me to complete this scenario
Build an integration with any third party application and based on the incident state changes trigger that integration and fetch the status and response body and populate in incident form.
Resolved! Retrieve the string preceding the @ from the array list's email ID.
Hi ,Arr=[abc@gmail.com,xyz@gmail.com,pqr@gmail.com]I need to retrieve name from the given array list.for eg: abc, xyz, pqr
Resolved! Updated Choice List Not showing values on Form
Hi All, We updated the choice list on the sn_feature_table. But the form is not showing the updated values in the drop down selection.
Block selecting at some nodes in List Selector/Content Tree
Hi, In UI Builder I can use List Selector or Content Tree, but I have special requirement:I want to block selecting items at Root elements I am providing data to those components as Json and I can set any extra parameter, but I cannot find anything l...
list collector options are not visible to end users.
I am trying to create a service catalog in which I have created list collector variable options which are not visible to end users, so is there any other variable option is available to select multiple options in service catalog.
catalog item
I have a catalog variable 'Expiration Date' which is a date variable and have another variable 'Is the exemption related to' which has 3 values a, b and c. Now the requirement is, if the value of the variable 'Is the exemption related to' is a then t...
Resolved! Flow Designer
can anyone help me with this When I click on the Flow Context in the RITM form, I cannot view the flow execution details. Instead, it redirects me to this page. Could someone guide me on how to check the execution details?
Filter or Show Virtual Agent Topics based on Department Question value selected on greeting
Hi Everyone I would like have to a custom greeting saying which department you need help . eg IT, HR or LegalThen based on the Selection, the system should show only IT topic or HR topics or Legal topics and same behavior should be if they type utte...
Make catalog item mandatory in an Order Guide
Hi all, I have a requirement to make catalog item mandatory in an order guide based on condition. In choose options there are few catalog items that I need to make mandatory based on field condition.Can anyone provide me the solution to achieve it.Th...
RITM
Hi I have created a record producer. I want whenever I submit a request from portal. A RITM is attached to my request form. How to configure it?Thanks in advance.
I Was facing the issue to Query the variables on the RITM to the script include
Hai ,I Have written the script include and i want to Query the variables data which was filled . i was facing the challenge so can you please help me on this .from the attached image , i want get query those two variables dataSCRIPT INCLUDE : var Pr...
